Club Ride Employer Account Manager - AECOM

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AECOM has a position available for a Club Ride Employer Account Manager in Las Vegas, NV.  In this role the business outreach professional to conduct employer outreach and engagement efforts for the Regional Transportation Commission’s Club Ride program.  The Club Ride Account Manager role is responsible for securing and maintaining partnerships with employers as a key strategy to engage the business community in the Club Ride program. This role focuses on providing outreach and consulting services direct to employers in Clark County with a robust process for prioritizing employer partners to direct staff resources and maximize outcomes. 

The Account Manager provides consulting style services to employers guiding the development of worksite programs, such as preferential parking, EZ Rider, pre-tax benefits, on-site promotions, and hybrid/compressed schedules; these encourage greater participation in sustainable commutes and Club Ride programs.  Account Managers work in a fast-paced team environment following a sales model with weekly performance metrics.

Club Ride works with the business community, regional stakeholders and residents to reduce traffic congestion and travel emissions in Southern Nevada. The program provides education, services and promotions that encourage the use of transit, active transportation, carpooling and vanpooling as a means to improve quality of live in the community.   

AECOM is responsible for the comprehensive management of Club Ride. This includes an outreach team responsible for developing community relationships and maintaining a network of employer and community partners that implement commute options programs. It also includes the oversight of a multi-disciplinary team of subconsultants that fulfill regional marketing and communications along with specialized strategies to expand the program’s reach and impact.

The responsibilities of this position include, but may not be limited to, the following:

• Provide one-on-one technical assistance to employer partners to promote transportation options and encourage change in travel behavior; assist employers and commuters with establishing new vanpools, carpools, and bike and pedestrian programs including providing regional ridematching, heightened promotion of Guaranteed Ride Home, Club Ride Rewards, and EZ Rider
• Maintain an account list in accordance with the partner prioritization process to focus program resources on a pool of key partners, while still providing an overall level of service to employers and organizations seeking assistance across the county
• Recommend and implement worksite services such as transit promotions; carpool and vanpool formation activities; commuter pre-tax benefits; various incentive programs and tactics designed to encourage mode shift away from drive-alone travel; flexible work arrangement programs (e.g., compressed work weeks, flex time); telework services; bicycling and walking programs; and other air quality and congestion mitigation programs – including those aimed at sustainable business practices and “green” operations
• Document the status of current employer partners and activities and contacts in the Salesforce database; Where possible, maintain additional contacts at the decision-making level and within key departments (e.g., facilities, sustainability, HR)
• Recruit new employer partners through networking, cold calling and community engagement
• Assist with the execution of employer-focused engagement networking and recognition events (e.g., TC Networking, Star Awards, Chamber events)
• Serve as the primary point of contact for employer partners, maintaining long-term relationships with Club Ride partners and stakeholders; providing TDM consulting services to the partners; maintaining a record of all activities and account details in Salesforce; developing plans for partners and account/ engagement growth; and collaborating with other Club Ride resources including bike/ped, operations and marketing
• Recruit employer partners and stakeholders to participate in Club Ride and RTC promotions and events
• Support worksite and partner events to engage commuters and register them for Club Ride programs
• Report activities and partner progress through Salesforce, a monthly report, weekly status reports and other required deliverables
• Attend local networking and public meetings
• Conduct presentations for stakeholders, employers and commuters
• Generate measurable results from employer or commuter participation in transportation-related incentive programs
• Exceed monthly performance metrics

Minimum requirements:

• BA/BS + 2 years of relevant experience or demonstrated equivalency of experience and/or education
• Relevant experience should include one (1) or more of the following: transportation planning, client management, business development, sales, marketing, outreach or other relevant business experience
• Previous and demonstrated experience using MS Office and Salesforce
• Valid US Driver’s License is required for this position. As a condition of employment, selected candidate must pass a Motor Vehicle Records review
• The ability to lift and carry presentation equipment that may weigh up to 30 lbs.

Preferred Qualifications:

• Bachelor's Degree in Marketing, Business, Communications, or related field or some college with equivalent related business experience
• 4+ years of client management, business development, sales, marketing, outreach or other relevant business experience

• Frequent visits to project sites or prospective client locations are required for this role
• Field office work will require reliable transportation
• Preparation and Presentation on subject matter may be requested during Interview process
• Sponsorship for US employment is not available now or in the future for this position.
• Relocation assistance is not available for this position.

About AECOM

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.