Collection Specialist - North Shore Medical Center

WE ARE NORTH SHORE MEDICAL CENTER!

Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision.

We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Essential/stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.
• Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance (bonuses only apply for Full Time).
• Comprehensive Employee Benefits: Full-Time employees are eligible for various plans for medical, dental, and vision insurance.

JOB DUTIES/RESPONSIBILITIES

Under the direction of the Director of Revenue Cycle, or designee, the General Clerk performs clerical support to the Business Office staff as needed.

DUTIES AND RESPONSIBILITIES

Billing Support Responsibilities, as assigned:

• Print paper claims, medical records, and submit to the payors via US Mail, as needed
• Ensures all necessary documentation required by insurance company is attached to the claim
• Document all notes in the patient account system for tracking of billed accounts
• Provides outside physicians with patient insurance information, as requested
• Work special billing related projects, as needed
• Pull Remittance Advice (RA) and Explanation of Benefits (EOB) to prepare claims for secondary billing
• Pull supporting documents for special projects and annual regulatory audits, as needed

Document Imaging Responsibilities, as assigned:

• Open and separate department related incoming mail
• Scan incoming correspondence to patient account, as needed
• Give original correspondence to appropriate parties

Other Responsibilities, as assigned

• Answer incoming calls and assist caller if within skill sets and abilities
• Assist all business office team members with clerical functions, as requested
• All other duties assigned, within skills sets and abilities

Education

• High School graduate or equivalent

Experience

• Previous clerical experience working in a healthcare environment, preferred