Collections Administrator at McGrath

*Hybrid - Remote Work except for monthly in person meetings at the Corporate office in Livermore, CA. Must live in CA and be able to attend these monthly meetings. 

McGrath might be the best company you may never have heard of. While we started out small, 44 years later we deliver over $734 million dollars in annual revenue, employ more than 1,200 associates, and operate as a publicly traded company (NASDAQ: MGRC). Throughout our growth, we retained our close-knit feeling and exceptional company culture that is so hard to find nowadays. If you are looking for a company that values your ideas, while offering stability and a place where you can truly make a difference, we want to talk to you! 

“What You’ll Do”

• Contact delinquent customers and apply standard collection techniques while maintaining customer service
• Establish and maintain relationships with customer Accounts Payable/Accounting contacts to ensure continued payment of invoices.  Research and reconcile any outstanding items and coordinate variances with sales and billing.
• Analyze past due portfolio, work proactively to identify potential payment problems, work with A/P, End-Users and Buyers to resolve issues and obtain payment approval
• Meet standard measurements for collection activity, achieve call volume while actively maintaining research and resolution of account issues
• Work with Inside and Outside sales groups to resolve issues
• Work with billing and accounting to research payments and postings
• Consult with supervisor for guidance on account issues as required

“Must Haves”

• 1-2 years’ prior experience with commercial collections, including reconciliation and customer service
• Intermediate skills with MS Excel and accounting or collections software or Oracle
• Advanced skills with MS office and business email etiquette
• Prior analysis experience and decision making capabilities desirable
• Prior experience reading a credit bureau report and assigning credit a plus
    

Special Considerations 

• Office environment; general hours could be from 7:30AM- 4PM OR 8:00AM - 4:30PM – depending on the region this position will support whether East Coast, Central or West Coast
• No travel
• Extended periods of time on the telephone
• Extended periods of sitting and working at a computer

The specific pay rate and level, if applicable, will depend on the successful candidate’s qualifications, prior experience and location.  

“Perks”

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter! 
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!  
• We all need to rest and recharge that’s why in addition to vacation and sick time we also offer 10.5 company-paid holidays + 1 floating holiday! 
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance! 

A Message from Our CEO, Joe Hanna

At McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else.  You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I’m committed to making this happen.

The pre-employment screening process includes social security verification and criminal background check. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.

Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

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