Collections Specialist at Creative Financial Staffing

Collections Specialist

About the Company and Opportunity:

• Our client is a growth-oriented firm dedicated to providing fuel services, disaster response, heavy equipment and various environmental services.
• This organization provides services to the nations major agriculture, construction, pipeline & oil, emergency, manufacturing, and railroad industry..

• Why work here:

• A supportive and collaborative work environment that enhances job satisfaction leading to lasting professional relationships.
• Contribute to meaningful work that positively impacts people's lives.

• Monitor accounts for past due amounts and communicate with customers to request payment on delinquent accounts.
• Investigate and resolve disputes related to invoices, including researching historical data.
• Maintain logs of payment promises and account details, scheduling follow-ups with account holders.
• Process payments and customer credits, while communicating delinquent account statuses to management.

• 5-7 years of relevant experience as a Collection Specialist or similar role, with knowledge of B2B billing and collections procedures.
• Excellent oral and written communication and negotiation skills, with the ability to manage demanding situations calmly.
• Proficient in MS Office Suite, particularly Outlook and Excel, with strong analytical and research abilities.
• Strong attention to detail, multitasking ability, and a flexible attitude towards changing priorities and tight deadlines.