Commercial Insurance Customer Service Rep - Primary Location

Dont wait, take the next step in your career today. Farmers Insurance SE Michigan in Livonia, Michigan, is looking for a motivated and dynamic individual to join our team as a Full-Time Commercial Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in the Insurance Industry? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $40000.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Pay Raise Opportunities

Licensing Assistance

Employee Discounts

Free Coffee

Dogs Birthday Off

Responsibilities

Meet new business production goals and objectives as established.

Develop insurance quotes

Process customer policy change requests.

Secure all Trailing Documents from customers.

Maintain knowledge of new products and services.

Generating insurance quotes.

Provide exceptional customer service and support.

Be outstanding at relationship building.

Develop and maintain client relationships.

Provides on-going support to insurance clients as needed.

Work independently and as part of a team.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Excellent Communication/interpersonal skills.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Willingness to obtain a Property & Casualty insurance license

Willingness to obtain a Life & Health Insurance license

Prior sales experience is preferred.