Commercial Lines Customer Service Representative - Kevin Panter Insurance Inc

Join Kevin Panter Insurance Inc, a reputable and dynamic company based in the picturesque town of Blue Ridge, Georgia. We are excited to offer the role of Commercial Lines Customer Service Representative, where the beauty of teamwork and professional growth converge in a welcoming environment. Our hybrid remote work model gives you the flexibility to collaborate with our team and community both in-person and from the comfort of your own space. We are passionate about providing exceptional insurance services to our clients while fostering a positive workplace culture. As a member of our team, you will be instrumental in delivering high-quality customer service, ensuring our clients receive the best possible insurance solutions suited to their needs.

Salary Range: $35000.00 - $50000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Responsibilities

Client Engagement: Initiate and maintain meaningful interactions with commercial clients, understanding their specific insurance needs.

Inquiry Handling: Address client inquiries promptly, providing accurate information and sound advice regarding their commercial policies.

Policy Management: Assist in managing and servicing commercial lines accounts, ensuring coverage aligns with clients' interests and requirements.

Renewal Process: Coordinate timely renewals, maintaining meticulous attention to detail to ensure continuous coverage for clients.

Problem Resolution: Effectively resolve any issues or discrepancies clients face with their policies or claims.

Collaboration: Work closely with underwriters and carriers to provide the best solutions for the clients.

Documentation: Ensure all client interactions, policy changes, and service activities are accurately documented.

Licensing: Possession of a current Georgia Insurance License is essential.

Experience: A minimum of two years of experience in commercial lines or a related insurance field is required.

Communication Skills: Strong verbal and written communication skills.

Customer Service: Proven track record of providing high-quality customer service.

Attention to Detail: Exceptional attention to detail, with the ability to handle multiple tasks efficiently.

Technology Skills: Proficiency in using CRM systems and other relevant software applications.

Team Orientation: A collaborative mindset with the ability to work effectively in a team setting.

Remote Work Skills: Ability to thrive in a hybrid remote work environment while maintaining productivity and engagement.