Communications Manager - Revenue Cycle Management - Envision Healthcare

Communications Manager - Revenue Cycle Management

Envision Healthcare

Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits:

At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off:

Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

We currently have an exciting opportunity available for an experienced Communications Manager!

The Communications Manager – Revenue Cycle Management is responsible for leading communication planning and execution for large programs and portfolios of work for Envision Healthcare. The role requires a good understanding of the healthcare industry. Knowledge of Revenue Cycle Management and Change Management practices are a plus. The position reports to the Internal Communications Director and is a hands-on position, where success includes "rolling up your sleeves" to drive the desired results. Candidates must possess strong writing and editing skills, as well as proven experience in internal communications and project management.

Essential Duties and Responsibilities

• In collaboration with the Internal Communications Director, will develop, deliver, and maintain a Revenue Cycle Management (RCM) communication strategy and approach that executes on the business goals and desired outcomes.
• Collaborate with RCM leadership to develop effective communication strategies that improve employee engagement and align RCM messaging with company vision.
• Build strong relationships with and influence business unit/department leaders to set the vision and direction of RCM communication.
• Ensure consistent messaging and branding across communication platforms and programs (internal and external).
• Think big picture but execute tactically and manage the details.
• Measure and analyze the use and effectiveness of communication efforts and provide recommendations for optimizing results.
• Establish proactive mechanisms for audience feedback and adjust communication strategies and content based on that input.
• Monitor and manage the most relevant topics and trends within the company that impact teammates, our culture, or our company’s vision.
• Cultivate a communication culture for RCM that promotes strategic thinking using evidence-based strategies and advocacy.
• Lead and develop new RCM communication initiatives and tools; oversee the ongoing renewal and update of the organization’s SharePoint pages and other communication channels.

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. 

• Excellent writing, editing, and organizational skills
• Strategic thinker with the ability to connect dots from plan to execution
• Ability to succinctly convey complex messages that are professional, consistent and support company vision and brand position
• Ability to work collaboratively across a diverse, matrixed team to ensure messaging and programs are delivered quickly, consistently, and powerfully across multiple channels and locations
• Comfort with ambiguity and the ability to navigate large, multi-disciplinary environments
• Ability to create strong, strategic business relationships and solicit/act on partner feedback
• Executive presence and the ability to coach RCM leadership on effective strategic communication
• Ability and flexibility in managing multiple projects at a time as well as just-in-time issues to drive the work forward
• Proven ability to maintain confidential information appropriately and exercise good judgment  
• Proven comfort with Microsoft Office skills (Word, Excel, PowerPoint, Outlook) and knowledge of common collaborative tools/platforms (Teams, SharePoint, etc.) 

   

Education/Experience

• Bachelor’s degree in Communications, Journalism, Public Relations or related field
• 5-7 years of corporate communications or public relations experience
• Preferred knowledge and understanding of integrated health care

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.