Community Coordinator / Property Manager (Portfolio) / Compliance Driver - SpectrumAM

ARE YOU INTERESTED IN LEARNING A NEW INDUSTRY AND SKILL SET? (No previous industry experience required)

We are looking for positive and motivated professionals who would like to make a complete career change into property and HOA community management. We do not require prior experience as we have our own education company that will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or in your external career progression.

We are grateful to be in a stable and essential industry, and growing, during these various times. We are currently hiring qualified candidates who can start immediately! Would you want to work in a stable, recession-proof industry? If you are a positive and engaged professional who is passionate about great customer service and desires to work for a company that is an innovator, and if you enjoy learning and problem-solving, are disciplined, organized, and an accountable team member, then this may be the right career move for you.

WHAT IS A COMMUNITY COORDINATOR?

Put simply, the community coordinator position is the face of our organization! It is a very multi-faceted position, where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

WHAT ARE THE DAY-TO-DAY RESPONSIBILITIES OF A COMMUNITY COORDINATOR?

Although we like to say no day is the same, there are many things you will be responsible for on a regular basis as a Community Coordinator:

• Passionately live our Same Day Response Policy.
• Engage with board members and homeowners in your communities.
• Manage daily, weekly, and monthly tasks for a portfolio of small associations.
• Plan for and facilitate association board meetings and annual meetings.
• Vendor relations, including the bidding and project management process.
• Consult with other departments in support of your communities.
• Risk Management, Insurance, and Litigation Support.
• Prepare budgets and manage the finances of the associations.
• Must be available for occasional after hour emergencies
• Improve service by recommending improved processes, and identifying new product and service applications
• Work with homeowners regarding various issues involving compliance, and resolution of those issues
• Respond to customer inquiries by first understanding the inquiry, then reviewing previous similar inquiries and responses, researching other information, assembling the information, forwarding the information to the customer, and verifying that the customer understands
• Continually increase job knowledge by participating in educational opportunities, and read and understand governing documents of each homeowner’s association
• Monthly drives for all communities in the area, to determine HOA violations. 
• Some walking requirements for certain communities
• Plus, additional tasks, as necessary.

WHAT DOES IT TAKE TO BE A GREAT COMMUNITY COORDINATOR?

We know you don’t just want a job – you need a career you know you will be great at! Additionally, your goals need to match our culture a fit with our team. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team-player, coachable, highly organized, accountable, and a fantastic multi-tasker.

WHAT SKILLS DO I NEED TO BE A COMMUNITY COORDINATOR?

Yes, we will teach you the ins and outs of running successful HOAs, but there are a few things we wish for you to already have. A few of those things are:

• At least five (5) years of professional work or related experience
• High-level organizational skills in faced paced environment
• Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
• Ability to catch on to other business computer systems
• Strong customer-friendly and informative communication skills
• Some experience and knowledge of financial statements and budgets
• Comfortable with facilitating board meetings when requested by the boards
• Great conflict management skills in sometimes stressful situations
• Experience with gathering bids for large projects and management of those projects.
• Reliable transportation for site (community) drives
• Because this role requires you to drive for Spectrum times, we ask that you have valid auto insurance coverage that meets minimum requirements. The policy is to follow applicable state law and to have policy limits of at least $100,000.00 for each accident and $50,000.00 per person for bodily injury. Proof of your auto policy limits will be required at the time of hire.

WHAT IS THE TRAINING LIKE?

Qualified candidates with the right experience, skills, and matching culture fit will be offered an amazing, interactive training program featuring:

• You will be assigned a Mentor to help be your on-the-job guide.
• You will be part of a tribe of 3 to 4 Oddballs with varying levels of experience from which to learn!
• You will complete a unique in-house, web-based learning academy.
• You will be apprised of changes in the laws and other seasonal topics throughout the year.

WHO IS SPECTRUM?

We are a dynamic and exciting team of great people with a mission to continuously provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowner's associations in Texas and Arizona. Our highly engaged culture drives who we are. We have been honored with the Best Places to Work award for 17 years running, showing we truly value our employees first! Our team enjoys an empowering work schedule, full benefits offering, generous PTO, a voice to make change, and opportunities to create good in your community.

Our vibrant culture is everything to us. We are only looking for professionals interested in joining and being part of a work family. The person next to you is incredibly important in how you measure your success. If someone asks for help you always volunteer just like they would do for you. We are all students and teachers on our teams.

SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS

We offer a comprehensive package that is more than just a paycheck

• Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and remotely based on the role, requirements of the business, and preference of the employee. Determined after the training phase.

• Recognized as Best Places to Work 17 years in a row!

• Fastest Growing Company - Fast Track 50 in 2020.

• San Antonio-based homeowners’ association management company.

• Privately owned with over 21 years in business and during those years, we have never had to lay anyone off.

• Work / Life balance.

• 5 weeks of PTO (in addition to paid holidays) to allow for rest, travel, family, and hobbies.
• 11 paid Holidays

• Forty paid hours per year for community service activities.

• Internal Learning and Development Management System.

• The full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.

• Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices).

• Well-structured career track plan with a 6-month review.
• Fuel card

• Annual Salary - $50,000.00 plus mileage reimbursement

Office location: 

4444 Corona Dr Suite #104

Corpus Christi, Texas 78411

For more information about Spectrum AM, visit our website at https://spectrumam.com

If your application is a good match, you can expect to becontacted to schedule a phone interview as the next step.

SpectrumAM is an Equal Opportunity Employer