Community Development Manager - IQ Fiber

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable.  IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience.  As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success.  Your work matters here.   

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team who works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.  

Position Summary: 

The Community Development Manager is a hands-on role to build and execute sales programming to increase IQ Fiber’s market share and profitability with a focus on private communities including multi dwelling unit residential properties and single family homes in private HOA communities. You’ll begin by immersing yourself in the markets where we are deploying fiber and create our near-term funnel with ROEs (rights of entry agreements) to maximize IQ Fiber’s market share and profitability. As a key member of the sales and marketing team, you will serve as one of the first brand ambassadors of IQ Fiber in the market.  You’ll also work closely with leaders across operations, engineering, and design to bring these network deployments to life and ensure that community residents are eager to sign up with IQ Fiber. 

Essential Duties and Responsibilities: 

• Secure ROEs (right of entry agreements) and build 3-year pipeline for planned communities in targeted areas 

• Execute tactics to capture market share, grow revenues and generate profitable business within all private properties located in assigned territory and across all product categories. 

• Leverage business and market insights to identify business opportunities and strategies; proactively assess, clarify, and validate customer needs and satisfaction by engaging with properties and developers. 

• Manage contracts from sales through retention. 

• Monitor the competitive landscape, industry developments, and market conditions to identify opportunities, issues, and risks.  

• Develop and manage planning and execution of all new planned community initiatives, ensuring customer experience is optimized and key sales objectives and revenue targets are met.  

• Meet and exceed monthly, quarterly, and annual sales performance expectations 

• Maintain focus on living company culture as an enthusiastic, innovative, and highly motivated organization focused on continuous improvement to support sales and strategy 

• Individual contributor; no people-leader responsibilities 

REQUIRED QUALIFICATIONS:

• Ability to quickly identify and build rapport with Property Owners, Homeowner Associations, and decision makers 

• Ability to think strategically and execute tactically while delivering results in a high-change, fast-paced work environment 

• Ability to collaborate / partner with various teams across organization to drive initiatives and results 

• Proven ability to deliver expected performance results and ability to drive to the next level. 

• Must have excellent interpersonal, oral, written, communication and presentation skills 

• Proficiency in MS Office products  

• Competency in making data driven business recommendations  

• Analytical and problem-solving aptitude 

• Must have reliable transportation 

• Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record 

PREVIOUS EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• 5 years’ experience of hands-on sales or community development responsibility in telecommunication industry, MDU Sales preferred 

• B2B sales and/or leadership preferred, alternate channel experience a plus 

• Ability to effectively negotiate agreements across business, legal and engineering dimensions 

• Demonstrated ability to establish and maintain effective, collaborative working relationships with executives, department heads, mid- and lower-level management, vendors, and other stakeholders 

• BA/BS preferred with consideration for equivalent work experience 

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

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