Community Engagement Manager - Recovery.com

Here's why we need your help

As Recovery.com continues to expand, we seek a strategic and dynamic professional to oversee the management of Recovery Media's contributor network alongside media talent recruiting and public relations efforts. This multifaceted role is crucial for attracting top talent to support our mission, nurturing strong relationships with external contributors, and upholding a positive public image. The position will specifically focus on Talent Acquisition for our podcasts and other media productions and Public Relations Coordination, ensuring our outreach is effective and aligned with our organizational goals.

You will play a crucial part in two key areas:

1. Recruiting Top Talent for the Contributor Network and other initiatives): sourcing guests and contributors that align with our mission, making first contact and building relationships.
2. Public Relations and Brand Visibility: As our PR liaison, this person will build relationships with influencers and community partners, enhancing our public presence and ensuring Recovery.com is recognized as an authority in the field.

Work Location

In-person, Hybrid or Remote

How you know you're being successful:

• All employees at Recovery.com  are familiar with the industry and ongoing industry changes, including, but not limited to, taxonomy and best practices, customer types and needs, patient types and needs, and Recovery.com 's product fit within the market
• You have built a network of contributors and talent who are excited to provide content and participate in podcasts
• You PR work has created robust and mutually beneficial relationships with current and past contributors and guests
• Contributors  and guests are seeking us out

Responsibilities:

Recruitment Responsibilities

1. Identify and Attract Talent:
   • Develop and execute recruiting strategies to source guests that are aligned with Recovery.com's mission and values, specifically for the Contributor Network and other Recovery Media projects. 
2. Manage the Onboarding Process:
   • Follow the Contributor Network process for onboarding and initiating contributions..
3. Build and Maintain a Guest and Contributor Pipeline:
   • Cultivate relationships and maintain an ongoing pool of qualified contributors and guests.
4. Guest and contributor coordination, including contracting and guest appearances.

Public Relations Responsibilities

1. Develop and Maintain Media Relationships:
   • Build and nurture relationships with journalists, influencers, and media outlets to promote Recovery.com's initiatives.
2. Coordinate PR Campaigns and Events:
   • Support planned campaigns that align with Recovery.com's mission, targeting audiences in the mental health and recovery space.
   • Organize and support events, webinars, and media engagements to promote brand visibility.
3. Support  Collaborative Partnerships:
   • Work with community organizations, nonprofits, and influencers to strengthen Recovery.com's presence and impact as they are developed. 
   • Explore cross-promotional opportunities to extend the platform's reach further as they are developed..

Integrated Responsibilities

1. Align Recruitment and PR Efforts:
   • Ensure that both recruitment and PR initiatives reinforce Recovery.com's brand and mission.
   • Collaborate with marketing and PR teams to align messaging and strategy across campaigns.
2. Track Key Metrics and Report Results:
   • Monitor recruitment KPIs (e.g., time-to-hire, retention) and PR metrics (e.g., media coverage, engagement).
   • Provide regular updates to leadership on progress toward recruitment and public relations goals.

Required Qualifications

• Strong Communication Skills:
  • Exceptional verbal and written communication skills, 
  • Ability to communicate effectively with diverse stakeholders, from candidates to media contacts.
• Demonstrated PR Experience
  • Must have at least 50 successful placements for brands under management in publications.
• Relationship-Building:
  • Proven ability to build and maintain relationships with candidates, media outlets, and external stakeholders.
  • Strong networking skills to source talent and enhance the organization's public profile.
• Project Management:
  • Ability to manage multiple tasks and projects simultaneously, balancing recruitment deadlines with PR campaign schedules.
  • Strong organizational skills with attention to detail.
• Creative Problem-Solving:
  • Innovative mindset to find creative solutions for recruitment challenges and PR opportunities.
  • Ability to think strategically and execute plans that align with organizational goals.
• Digital Literacy:
  • Familiarity with social media as a tool for both recruitment and PR campaigns.
• Data-Driven:
  • Strong analytical skills to track and measure key recruitment and PR metrics.
  • Ability to make data-informed decisions to refine recruitment processes and PR strategies.
• Adaptability:
  • Ability to thrive in a dynamic environment, adapt to changing priorities and balance recruitment and PR responsibilities.

Additional Qualifications

• Knowledge of mental health and recovery issues is highly preferred, as this role supports the mission and vision of Recovery.com.
• Experience in crisis communication or reputation management is a plus.
• Passion for working in the nonprofit, healthcare, or recovery space and aligning with Recovery.com's mission to support mental wellness.

What we think will improve your chances of success:

• Excellent professional communication and etiquette skills with both internal team members and external client-facing interactions
• Experienced in a start-up environment
• Autonomous and self-driven to own projects and produce quality outcomes
• Detail-oriented and able to adapt to changing workloads and priorities
• Good time management skills 
• The ability to meet tight deadlines 
• Multitasking skills 

Travel Expectations

2-4 weeks per year:  to travel to company retreats and to home office or other locations and events as needed.

Compensation

The compensation for this position begins at $45,000-50,000  plus eligible benefits. Compensation may be adjusted based on tenure and experience.

Equity Options

In addition to your cash compensation, you will receive options to buy stock in Recovery.com at a set strike price. These options will vest on a four-year schedule and present an exciting opportunity to benefit from the upside of our company's growth. 

Quarterly Bonus

An additional 10% of base earnings is paid out quarterly when the company meets its revenue target. 

Dane County Housing Stipend

We strongly value in-person work and collaboration, so for full-time employees residing in Dane County, we offer a housing stipend of $689/month in addition to your salary ($8,268/yr; half of the Fair Market Value of a 2BR apartment in Madison according to rentdata.org).

Benefits and Perks

This role is eligible for the following benefits and perks:

• Medical, Dental, and Vision Insurance (100% of premiums paid for employees, 50% of premiums paid for dependents)
• Short- and long-term disability and basic life insurance
• 401K (100% company match up to 3% and 50% on the next 2%)
• Paid time off, paid holidays, and leaves of absence
• Education Assistance (for educational coursework directly related to your role)
• Flexible hybrid and work-from-home policy

About Recovery.com 

Each year, 90% of people who need addiction treatment don't receive it. One of the major reasons is the difficulty in finding a treatment provider, and as people increasingly turn to the internet over family, friends, or medical professionals to find care, Recovery.com  is making a difference in thousands of people's lives by providing a comprehensive, user-friendly resource for finding addiction and mental health treatment.

Launched in 2017, Recovery.com  is a late-stage startup based in Madison, WI, on a mission to be the most trusted online resource for connecting patients and mental health providers. We are rapidly growing and profitable, and looking to aggressively capture the market opportunity as we scale to $100M ARR over the next 4 years.

Our core values aren't just words to us! They define who we are and how we work. People who are successful at Recovery.com :

• Regularly show compassion and empathy for customers, patients, and fellow colleagues
• Display vulnerability by demonstrating authenticity with themselves and encouraging it in others
• Strive for growth and humbly seek to improve in all aspects of work
• Demonstrate joy and a positive attitude in every interaction, from office conversations to solving difficult problems
• Exhibit accountability by not only fulfilling their own responsibilities but helping others in their work as well
• Embrace creativity by testing the norms and being open to new ideas

Equal Opportunity Statement

Recovery.com  is an equal-opportunity employer committed to diversity and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, veteran status, gender identity, race, religious beliefs, disability, sexual orientation, age, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them.