Community Relations Manager - Athena Care at Home

We are hiring a Manager of Athena Care at Home!

Working with our team and residents will give you purpose in your professional and personal life.

Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

As the Manager of Athena Care at Home, you create deep connections with clients, and their families, by tailoring homecare solutions and coordinating resources to support clients’ full & meaningful lives. Our mission of creating active & engaged lives through exceptional care has been kicked off by an engaged Manager.

Education & Experience:

• Experience in non-medical, homemakers, and companion’s services required.
• Experience in sales and marketing preferred.
• Bachelor’s degree preferred; significant experience in sales and marketing may be substituted in lieu of a bachelor’s degree.
• Two (2) years of experience in nonmedical services preferred.

Duties and Responsibilities:

• Responsible for Operational Management of the Care at Home agency. Responsible for the direction of all non-medical services provided by this agency; is responsible for this agency’s adherence to federal, state and agency standards; and ensures compliant non-medical records documenting services provided by all personnel of this agency.
• Act as a liaison between the referral accounts/the community and Care at Home to identify and develop new potential referral sources.
• Develop and maintain a monthly and daily marketing plan based on the Care at Home needs. Service accounts in accordance with the marketing plan and as needed.  Responsible for timely and accurate completion of monthly and daily marketing/business development action plans.
• Maximizes census through effective marketing, sales calls, and public relations in accordance with the Care at Home goals.
• Effectively develop and implement monthly marketing plans that are organized and strategic through geographic planning, completion of daily marketing/admission action plans, targeting account assignments, adherence to account assignments, sales call frequency, strategy for account development, and vertical account development.
• Ability to demonstrate technical skills which support/enhance sales skills and results through sales delivery, collateral use, product knowledge, knowledge of competitors, identifying challenges and creating/initiating solutions in a positive and effective way.
• Responsible for external sales calls/contact with assigned referral accounts based on account priority listing.

Specific Requirements:

• Ability to travel. Must be a licensed driver with an automobile that is insured in accordance with state/or organization requirements and is in good working order.

About Athena Health Care Systems:

Athena Care at Home is managed by Athena Health Care Systems. Athena Health Care Systems, headquartered in Connecticut, has been a pioneer in delivering exceptional healthcare services since its establishment in 1984. Operating nursing homes across Connecticut, Massachusetts, and Rhode Island, Athena stands out as one of the premier and highly regarded providers of skilled nursing centers in Southern New England. Through our commitment to improving both the lives of our residents and the quality of our environments, we have transformed our managed facilities into thriving communities where residents enjoy an enhanced quality of life, and employees find a fulfilling and supportive work environment.

Become a vital part of our team committed to delivering exceptional care to the residents we serve.

Athena’s Benefits:

• Competitive and Weekly Pay
• Holiday Pay for Hourly and Salaried Employees
• Overtime Pay for Hourly Employees
• Career Advancement Opportunities
• Exclusive Employer Discount Program

Benefits Available for Eligible Team Members:

• Employer Paid Life Insurance
• 401(k) with Employer Match
• Vacation and Personal Time
• Health, Dental, and Vision Insurance
• Health insurance among the lowest employee contributions in the state (Employee Contributions as low as $12.00 for singles & $39.00 for families)

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Athena Health Care Systems and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.