This Compliance Section Manager Sr. (CSM Sr.) provides compliance support for the Consumer Loan Servicing and Default Servicing business units. This position is responsible for helping these units maintain a robust compliance program to ensure compliance with consumer protection laws and regulations and Huntington’s values of looking out for our customers.

This position will also be responsible for:

• Building strong working relationships with business leadership, segment risk, legal and other key partners to identify emerging risks, manage regulatory change, and develop appropriate response strategies
• Developing collaborative relationships with senior business management to stay informed of strategic initiatives, planned changes in products or processes, and potential compliance concerns
• Ensuring the business units are managing, monitoring, and escalating compliance risks within the Corporate Compliance risk management framework
• Serving as the Compliance subject matter expert for existing and newly issued consumer and default servicing related laws/regulations including Servicemembers Civil Relief Act (SCRA), Fair Credit Reporting Act (FCRA), Real Estate Settlement Procedures Act/Regulation X, and Flood Disaster Protection Act (FDPA)
• Collaborating with business units to ensure that control environments are designed to comply with regulatory guidance and Huntington’s risk management frameworks
• Ensuring a robust monitoring and testing program is effective in identifying and mitigating compliance risks including through the use of automation
• Providing regular reporting and/or compliance updates to applicable risk committees
• Working with business partners to ensure training, policies and procedures are in place to ensure colleagues can effectively perform their job responsibilities in compliance with applicable regulatory requirements
• Performing periodic risk assessments of business units
• Assisting with other enterprise compliance projects or initiatives as assigned
• Ensuring business unit compliance programs/practices are aligned with and integrated into the enterprise Compliance Risk Management Program
• Working with business managers and risk partners to ensure compliance training courses are in place and/or up-to-date and appropriate audience selection is made. As needed, conduct classroom/virtual training for Consumer Loan Servicing and Default Servicing colleagues

Basic Qualifications:

• Bachelor's Degree or 4+ years of equivalent work experience
• 5 or more years of applicable work experience in regulatory compliance, legal, or operational risk management.

• Strong written and verbal interpersonal communication skills
• Excellent analytical and problem-solving skills
• Experience working in loan servicing or default servicing in a compliance or risk management role
• High level of familiarity with CFPB, OCC and other regulatory agency guidance, rules, and examination processes and ability to communicate them for practical applications.
• Ability to interpret regulations both technically and using a principles-based approach
• Proficient application of risk assessment and risk management methodologies
• CRCM certification a plus