Compliance Specialist - Program Support - ADAPT Community Network

Why Join ADAPT?

It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities.

For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth.

SUMMARY

Under general direction, is responsible for performing office management, administrative and secretarial tasks in support of the compliance department, administrators and personnel, tasks and responsibilities associated with the agency programs. Provide support to programs regarding the agency Day Habilitation and Resident Habilitation billing standards, procedures and expectations. Performs a variety of complex, responsible, administrative and secretarial duties through frequent use of independent and supportive thought and judgment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of the Compliance Specialist will include, but are not limited to the following:

• Collaborate with program administrators across the agency.
• Review residential weekly and monthly billing submittals.
• Generate and submit weekly and monthly billing review summary.
• Collaborate with program administrators to solve issues.
• Oversee the tracking and monitoring of applicable program billing documents, including but not limited to Level of Care, Life Plans, and Staff Action Plans.
• Train program administrators on policies and procedures regarding billing standards and regulations.
• Maintain updated knowledge of all agency and government regulatory standards regarding Life Plans, Staff Action Plan and Care Coordination provided by Care Coordination Organizations.
• Maintain knowledge of agency Medisked system functionality.
• Support schedule of appointments for supervisors, exercising discretion administrator's time and in referring caller or visitor to another appropriate source of information of service.
• Answers telephone and screens call for Compliance Department administrators and personnel.
• Directs all relevant compliance situations, inquiries and questions to appropriate personnel.
• Prepare memos, meeting minutes, etc. for Compliance Department administrator's review.
• Oversees, maintains, and replenishes Compliance Department office supply and equipment inventory.
• Receives, sorts and distributes Compliance Department incoming and outgoing mail and packages.
• Establishes, maintains, revises and updates a filing system for Compliance Department administrators and personnel.
• Performs photocopying and collating for Compliance Department administrators and personnel.
• Work collaboratively with other Compliance Department staff.
• Execute processes associated with Compliance Department meetings, including but not limited to, procurement of refreshments, scheduling and setting up meeting places or resources, notification of meeting attendees, cleanup activities etc.
• Performs other related duties as requested.

QUALIFICATIONS

• Ability to read, write, speak, and understand English.
• Good interpersonal skills are required in order to interact effectively with employees, co-workers, the people we support, and their families.
• Excellent oral, written, and organizational skills.
• Ability to work independently and collaboratively; and handle multiple tasks simultaneously.
• Ability to analyze problems and determine corrective measures.
• Willing to travel to all programs.
• Must be available Monday-Friday, 9AM-5PM, in-person.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in human services, or related field preferred, but not required.
• Previous Admin Assistant experience preferred, but not required.

COMPENSATION: $41,000-$44,000 + Industry-Leading Benefits!

At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture.

ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.