Compliance Specialist - Generations Bank

Compliance Specialist

The Compliance Specialist is responsible for operational support duties of the Director of Compliance and CRA; assists the Bank Secrecy Act Officer, Chief Risk Officer as directed. This position assists in originating, implementing, and maintaining the Bank's compliance programs to ensure conformity and adherence with all applicable state and federal laws, rules, and regulations.

What makes Generations Bank different? We prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.

Core Values:

• Accountability: We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
• Relationships: We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
• Communication: We believe in proactively sharing ideas and information.
• Stewardship: We believe each team member should care for our assets and opportunities as if they were their own.

If you share a common vision in our culture and core values, we encourage you to apply.

What does a Compliance Specialist do? The specific duties/responsibilities listed below are representative of the knowledge, skill, and/or ability to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

1. Provides support to all areas of the department as directed or where service or assistance is needed.

1. Helps in the coordination and support of compliance audits and examinations.

1. Helps coordinate compliance training presentations and exercises with all Bank personnel, including material presented to employees during the new hire orientation process.

1. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects.

1. Maintains a proficient knowledge of all applicable banking laws, rules, and regulations.

1. Performs daily review, monitoring and analysis of various reports, logs and transaction data as directed by the Director of Compliance & CRA. This could help to identify trends and/or unusual activity. Communicates findings to Director of Compliance & CRA.

1. Provides clerical assistance and support for the Bank's CRA and HMDA data collection, tracking and reporting software systems, and submits such information to appropriate regulatory authorities and independent auditors within assigned timelines as directed.

1. Assists in creation of Fair Lending/Redlining assessment area data for self-assessment.

1. Provides clerical assistance in the review and monitoring of the BSA department.

1. Assists in the creation of CRA market analyses of current, proposed, or possible closure of branch locations.

1. Provides clerical support for the process of documenting, tracking, and responding to complaints concerning the Bank's privacy policies and procedures.

1. Verifies the accuracy of APY and APR calculations for system, disclosure, and advertising purposes.

1. Assists in maintaining the Bank's Compliance Library and ensures materials are current and available for use and reference.

1. Performs clerical duties associated with the Bank's Charitable Contributions if needed.

1. Assists in conducting various risk assessments as directed.

1. Assists in the investigation of issues relating to lost or stolen checks, fraud, teller's overs and shorts and other security issues to help mitigate risk and minimize loss to the Bank.

1. Reviews and audits various security related reports, including employee computer access, mainframe, and other information systems specification change reports to ensure access and/or changes are accurate and properly authorized.

1. Ensures compliance with all applicable reporting and recordkeeping requirements and timely distribution of related materials and publications to designated personnel.

1. Assists in special projects and tasks for the department as directed.

1. Processes, solves, and answers complex customer transactions, problems, or inquiries.

1. Answers telephones, answers questions, and directs callers to proper Bank personnel.

1. Assumes responsibility for various department functions in the absence of staff members or in overload situations.

1. Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; and upholds organizational values; and accepts responsibility for own actions.

1. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; and builds a diverse workforce and supports affirmative action.

1. Assures compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.

1. Completes administrative tasks correctly and on time; supports the Bank's goals and values; and benefits the Bank through outside activities.

1. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.

SECONDARY DUTIES

The position of Loan Servicing Specialist performs duties specific to the position and other functions as assigned.

SUPERVISORY RESPONSIBILITY

The position of Loan Servicing Specialist is not responsible for the supervision of any employees.

ADDITIONAL DETAILS

This full-time, non-exempt position reports to the Compliance/CRA/Privacy Officer/VP. The work schedule is Monday-Friday, 8-5, with occasional overtime hours. The working arrangement is on-site.

After Hours/Weekends: as a Community Bank, we are committed to serving our community! Accordingly, our employees have an opportunity to participate in events after normal business hours for community outreach activities.

Environment and Physical Activity

The Compliance Specialist is in a non-confined office type setting in which he or she is free to move about at will. The position includes driving a Bank or personal owned vehicle approximately 5-10 % of the time which includes exposure to the outside weather elements and moving mechanical parts. It may include some minor annoyances such as noise, odors, drafts, etc.

The Compliance Specialist, while performing this position spends time writing, typing, speaking, listening, lifting (up to 40 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.

The Compliance Specialist may operate any or all the following: telephone, smart phone, copy machine, adding machine (calculator), scanner and image systems, scanning equipment, computer terminal, laptop, personal computer, tablet, printers, or other office equipment as directed.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Mental Demands. The Compliance Specialist must be able to read documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What are the Requirements? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

BASIC QUALIFICATIONS - you must have these to be considered for this role:

• High school diploma or equivalent (GED).
• 1 or more years of experience in banking and/or compliance/risk.
• Ability to perform the essential function and physical demands of the job as listed above.

PREFERRED QUALIFICATIONS - if you have these you will stand out:

• Bachelor's degree
• Fluent bilingual language skills (English and Spanish).
• Strong organizational skills - ability to multitask.
• Customer focus.
• Skill to articulate thoughts clearly and listen actively.
• Knack for retaining knowledge.
• Keen attention to detail.
• Adaptable, "go with the flow" attitude.
• Friendly, positive attitude.
• Calmness under pressure.
• Intermediate level of ability using technology including, but not limited to, the following: telephone, smart phone, copy machine, adding machine (calculator), scanner and image systems, scanning equipment, computer terminal, laptop, personal computer, tablet, printers.

Why should I apply?

1. Competitive Wages
2. Comprehensive and affordable medical, dental and vision benefits
3. Paid time-off program
4. Company-paid holidays (10 annually)
5. 401(k) with Company Match
6. Company-paid Basic Life Insurance
7. Company-paid Short-Term Disability
8. Employee Assistance Program
9. Paid Maternity and Paternity Leave
10. Training and Advancement opportunities
11. Company-sponsored volunteer opportunities

Pay Transparency Nondiscrimination Provision: Generations Bank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty of the contractor to furnish information.

We comply with the ADA and consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions.

Generations Bank is an affirmative action and equal opportunity employer and adheres to EEO Guidelines to offer employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis. All qualified applicants will receive equal consideration for employment.