Computer Support Specialist I - BrightView LLC

This individual is responsible for supporting BrightView employees’ information technology needs. The IT Computer Support Specialist will implement and maintain computing, network, and infrastructure assets for end users.

Essential Job Duties:

• Primary function of the inventory coordinator will be the setup and tracking of computer systems and peripherals
• Must be well organized, self-motivated, and consistent
• Resolve IT tickets in a timely manner and properly document resolutions.
• When appropriate, work with vendors to resolve any outages or issues.
• Customer service focused, confident dealing with all levels of users
• Team player – ability to work well with team members with diverse skills and abilities

Required Education/Degree:

High school diploma or equivalent

Preferred Certification/License:

A+, N+ or Microsoft 365 Fundamentals all are a plus

Required Work Experience:

1 year experience working in the healthcare industry preferred

1 year experience in customer service preferred

The individual should have experience with the following systems, applications or devices:

• Windows 10 desktop operating systems. Familiarity with Windows 11 a plus.
• Microsoft Office 365
• iOS, and Android Mobile Device Management a plus