Concierge/Receptionist - Park Terrace Rehabilitation Center

UNDER NEW MANAGEMENT! Park Terrace Rehabilitation Center is looking to hire a Concierge/Receptionist to join our team. If you are energetic, upbeat, and love making a difference in residents' and patients' lives, this is a great fit.

Why Join Us?

• Impactful Work: Make a rewarding difference in the lives of our geriatric population and rehab patients.

• Employee Focused Culture

• Comprehensive Benefits: Medical, Dental, and Vision Coverage Options

• Financial Flexibility: Tapcheck/weekly pay available
• Career Growth

Duties and Responsibilities:

• Serve as the front-line concierge for our residents and their families by conducting rounds and engaging with them

• Proactively identify and resolve concerns

• Assist with facility tours
• Monitor front desk/reception area and welcome in visitors and guests
• Answer and monitor phone lines

• Assure prompt and positive action on all patient complaints, questions, concerns, and suggestions

• Assist in social media content creation and coordination

• Project a professional image through personal appearance, demeanor, and communication (oral, verbal, and written)

• Assist with new and recheck appointments for patients when necessary

• Provide excellent customer service to all patients and employees

Qualifications and Skills:

• Upbeat, positive, and outgoing personality

• Exceptional written and verbal communication skills
• Ability to communicate effectively with various levels within the organization