Consultant 4 - SMX USA

Position: Consultant – Mid-Level Business Intelligence Analyst/IT Project Manager
Experience: 5-7 Years
Education: Bachelor's Degree in Information Technology, Business, or a related field

Summary:
Results-driven business intelligence analyst with expertise in system upgrades, data analysis, and project management. Adept at coordinating and executing IT projects to optimize processes and ensure smooth operations of IT systems.

Key Skills:

• Business intelligence analysis and reporting
• System upgrades and enhancements
• Database administration (Oracle, SQL Server)
• Project management and coordination
• Experience with ServiceNow and legacy systems
• Data analysis and dashboard creation

Professional Experience Summary:

• Managed and analyzed data to support business process improvements and system enhancements, ensuring alignment with organizational objectives.
• Coordinated with cross-functional IT teams to plan and implement system upgrades, minimizing downtime and disruptions.
• Assisted in managing project tasks, including scheduling, resource allocation, and risk mitigation, to ensure project goals were achieved on time and within budget.
• Provided support for database administration tasks, optimizing data integrity and performance.

Certifications:

• Project Management Professional (PMP) (Optional)
• ITIL Intermediate Certification (Optional)