Consumer Loan Program Strategy Analyst II - PenFed Credit Union

Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family.

PenFed is hiring a (Hybrid) Consumer Loan Program Strategy Analyst II at our Tysons, Virginia location. The primary purpose of this job is to work with senior management to determine the strategic plan for the Consumer Loan Products lines of business to develop and conduct funnel conversion optimization, data analytics, financial assessment, business intelligence, and performance reporting.  The Analyst II will understand the overall Consumer Loan Product Lending vision and strategy and set up an analytics agenda that optimizes portfolio performance against profit and loss constraints. The Analyst II will place particular emphasis on data mining and will leverage both internal and external sources through collaboration with stakeholders throughout the credit union.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position will perform other duties as assigned. 

• Provide thought leadership and strategic thinking to translate business challenges into an analytical framework. Independently provide business insights and recommend actions.
• Conduct multi-dimensional data and analytical problem solving. Solve business problems by applying advanced data and analytical methods. Conduct end-to-end analysis that includes data processing, analysis, evaluation of customer insights and presentations.
• Utilize analytical tools (SQL, R, Python) and data query tools to build, test, evaluate and maintain robust data analysis and reporting for management to make timely and informed decisions.
• Perform funnel conversion analysis to ensure optimal efficiency at every stage of Application and increase funded volume.
• Work with key stakeholders including Product Owner, Marketing, Operations, User Experience, Finance, Fraud, IT, and external business partners to evaluate, manage, and execute initiatives aimed at driving Auto portfolio growth.
• Directly mine and evaluate behavioral/demographic attributes and other internal and external data elements. Leverage data to identify credit union segments with high propensity for Consumer installment loan demand and develop programs to drive incremental accounts and balance growth.
• Optimize performance of business reporting and forecast future trends.
• Perform competitive Market analysis to identify gaps between internal programs and competitor programs.
• Maintain profitability and loss monitoring and reporting.
• Analyze individual credit policy rules to measure efficacy.
• Mentor junior analysts to develop career and personal development plans.

An equivalent combination of education and experience is considered.

• Bachelor’s degree in economics, Finance, Statistics, Mathematics, Engineering, or a related field is required. Master’s Degree in a quantitative or a related field is highly preferred.
• Minimum of five (5) years of experience in consumer products in consumer financial or related industry.  Auto experience is preferred.
• Minimum of five (5) years of experience in complex, data driven problem solving, customer behavior analysis, and product performance analysis.
• Experience in statistical modelling including linear and logistic regression, decision tree and GBM.
• Strong skills in various data analysis and visualization tools including SQL, Tableau, Excel, and PowerPoint are desired.
• Proficiency with several statistical tools (R, Python, SAS, etc.,) and analysis is required.
• Curiosity, attention to details, strong critical thinking, and problem-solving skills.
• Ability to work effectively in ambiguous situations, ability to multi-task.
• Self-motivated and strong interpersonal skills to actively lead and implement ideas in a cross-functional team environment.
• Experience communicating complex ideas clearly both in writing and in meetings.
• Experience using data, analytics and modelling to solve business problems.
• Understanding of the US consumer banking landscape.

Supervisory Responsibility

This position will not supervise staff.

Licenses and Certifications

There are no additional certifications required.
 

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call may be required.

Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2.8 million members and over $36 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.
 
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.
 
Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
 
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.

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