Content Specialist - Kaseya Careers
Miami, FL
About the Job
Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya's culture, please click here: Kaseya Culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
We are seeking a motivated and creative Entry-Level Learning Content Specialist to join our Sales Enablement team. In this role, you will be responsible for creating, updating, and maintaining high-quality learning materials that help our sales team better understand our products and improve their sales effectiveness. This is an excellent opportunity for someone who is passionate about education, technology, and sales, and is looking to start their career in a dynamic and fast-paced environment.
Key Responsibilities:
- Content Creation: Develop engaging and informative learning content, including eLearning modules, video tutorials, presentations, guides, and quizzes that align with the needs of the sales team.
- Collaborate with SMEs: Work closely with Subject Matter Experts (SMEs) within the enablement, sales, product, and marketing teams to ensure content accuracy and relevance.
- Content Management: Assist in organizing and managing the content library, ensuring all materials are up-to-date and easily accessible for the sales team.
- Sales Tool Integration: Support the integration of learning content into various sales tools and platforms to facilitate seamless access for the sales team.
- Content Review and Updates: Regularly review and update enablement materials to reflect product updates, industry changes, and feedback from the sales team.
- Ad-hoc Projects: Assist with other sales enablement initiatives and projects as needed.
Qualifications:
- Education: Bachelor's degree in Education, Instructional Design, Marketing, Communications, or a related field. Equivalent work experience will also be considered.
- Skills:
- Strong writing and communication skills, with the ability to simplify complex concepts.
- Basic understanding of instructional design principles and adult learning theory.
- Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and familiarity with eLearning authoring tools (e.g., Articulate, Captivate) is a plus.
- Creative mindset with a keen eye for detail and design.
- Ability to work collaboratively in a team environment.
- Basic understanding of B2B software sales and the sales process is a plus.
- Experience: Previous experience in content creation, instructional design, or a related field (including internships and academic projects) is a plus, but not required.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
