Convention Center Setup Specialist - TKC HOSPITALITY GROUP DBA RAMSEY HOTEL
Pigeon Forge, TN 37863
About the Job
JOB DESCRIPTION
Properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas in a safe, accident-free manner. Provide excellent customer service and work closely with guests, Sales, and other hotel departments.
ESSENTIAL JOB FUNCTION:
- Check the BEOs to ensure that all information is accurate.
- Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions. Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
- Perform all guest contact activities or guest requests with a cordial, efficient and professional manner while maintaining a commitment to excellence.
- Ensure that all storerooms are clean, organized, and secure.
- Ensure proper maintenance (cleaning and repair) of all equipment.
- Ensure that all unused rooms are set to departments standards.
- Constantly communicate all concerns to department Manager.
- Maintain a cooperative, team-like attitude in working with supervisors and fellow associates in all departments.
- Assist with housekeeping duties, including sweeping, mopping, pressure washing common areas.
- Must be able to work independently once given direction.
- Must be available mornings, afternoons, nights, weekends and holidays based on business demands.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school education or equivalent experience.
Experience:
- Six months hotel or convention center -banquet food/beverage services environment.
- Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred.
Skills and Abilities:
- Able to lift, push, carry 20 - 50 lbs.
- Stand continuously for long periods of time.
- Communicate information and hotel services to management, staff and guests.
- Must be in professional attire and have a professional demeanor at all times.
Pay beginning at $17 per hour, depending on experience. Employee benefits after 60 days. Sign-on bonus after 6 months.
Source : TKC HOSPITALITY GROUP DBA RAMSEY HOTEL