Coordinator, Communications - Carvana

About Carvana

Carvana is a Fortune 500 Company on a mission to change the way people buy, sell, and trade cars. We're a tech-forward company that is innovating logistics networks, vehicle reconditioning processes, e-commerce, and customer service. We believe in treating every customer with the same level of care and respect we would give our own moms.

We are looking for people who are excited to thrive in an environment of impactful change. The Carvana culture is special, and camaraderie is strong, and every day, we let our passion and creativity foster innovation. As industry leaders, we take big swings, set ambitious goals, and inspire each other to make values-based and data-driven decisions in everything we do. The proof is the results, so check out a few of our stories. And have you seen one of our Car Vending Machines? We've been changing the game since 2013, and we're not taking our foot off the gas now.  

About the team and position

As a Communications Coordinator, you'll work with both internal and external audiences to tell the Carvana story and deliver on our promise that we sell cars, but we're not car salespeople. You'll help us gain media traction in new and existing markets, as well as shape our approach to media monitoring, measurement, and reporting. An effective candidate for this role will have served in a public relations and/or communications role (in-house and/or agency) for consumer and tech brands, with direct experience executing media relations on a market-specific level. You'll need to be a great communicator and brand ambassador and possess the know-how and initiative to get the job done. If you have the opportunity to join forces with us, you will find yourself rapidly learning and producing work that will make you proud plus your friends jealous.  

What you'll be doing

• Track, monitor, and analyze media coverage and communication efforts, formulating comprehensive weekly, monthly, and quarterly reports for internal stakeholders to gauge effectiveness and inform strategic decisions.
• Respond quickly to media inquiries and requests, ensuring the protection and promotion of our brand.
• Monitor ongoing trends, news, and topics for relevant ways Carvana can participate in the dialogue.
• Update existing website content as necessary to ensure it is current and aligns with ongoing initiatives.
• Monitor company communication to ensure all messages align with our brand identity and goals.
• Develop compelling external communications assets such as press releases, media alerts, proactive media pitches, and media briefings.
• Other duties as assigned.

What you should know/have

• Bachelor's degree in journalism, public relations, communications or related field required.
• 2+ years of experience in a public relations and/or communications role, preferably in an agency setting.
• 2+ years of experience in direct external media relations.
• Adherence to and knowledge of AP Style.
• Possess the energy and drive to accomplish goals, meet deadlines, and find solutions.
• Must be highly organized, detail-oriented, and execute on a number of projects simultaneously in a fast-paced environment.
• Impeccable writing skills, demonstrating the ability to clearly communicate information to multiple audiences.
• Exceptional track record of working effectively with the media, including demonstrated success in pitching and placing articles in local, trade, consumer and business publications.
• Proficiency with MS Office and G Suite (Google Sheets, Docs, etc.).

What we'll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks, including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak, and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. 

Legal stuff

• Hiring is contingent on passing a complete background check.
• Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
• This role is not eligible for visa sponsorship.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.