Coordinator Health and Welfare - Retail Business Services
Carlisle, PA 17013
About the Job
Store Code: Benefits (5135827)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Perform administrative processes that deliver medical, dental and other benefits to associates of companies supported by Retail Business Services. Serve as a subject matter expert on our union and non-union Benefits programs and related processes. Answer associate inquires, including those directed from Associate Service Center. Support audit and regulatory compliance activities.
Duties and Responsibilities:
Process HR Transactions:
• Utilize HR systems to process complex transactions. Such transactions include but are not limited to associate changes affecting division to division, job, location, pay, union, hew hire, termination, status, leaves of absence/FMLA, health & wellness insurance claims, disability claims, and paid time off.
• Analyze each transaction to ensure accuracy within each union contract and/or company policy.
• Assess supplemental pay and create requests in Cyborg for payment based on contractual or policy language.
• Provide oversight and support to the business as it relates to associate related transactions.
• Utilize systems and reports like Cyborg and Control D to review critical HR related audit reports to ensure data integrity by researching and updating associate records according to union contract, company policy, and ACA Regulations.
Respond to HR-Related Questions and Auditing:
• Actively respond to HR-related questions from the business units and HR Business Partners. Questions include calculation of pay rates, promotions, demotions, paid time off, Sunday pay, insurance claims, disability claims, etc.
• Research, compile and provide data for the Employment Law Department and Union and/or Fund Office teams, and other appropriate stakeholders to support necessary requests.
• Serve as primary contact for HR Business Partners and the business units on contractual and policy related questions, as needed to ensure accuracy.
Project and Ancillary Support:
• Support implementation of various projects by performing systems user acceptance testing and partner with the HR Services management for updates and execution.
• Provide support to HR department on various tasks and projects.
Qualifications:
High School education or equivalent
2 years of HR or Payroll experience
Associate’s degree in HR-related area preferred
Analytical Skills
Administration of Benefits
#LI-ES1 #ZR #RBSJOBS
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. When considered together, the companies of Ahold Delhaize USA comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation, serving millions of omnichannel customers each week.
Job Requisition: 369805_external_USA-PA-Carlisle_3202024
