Coordinator, Talent and Office Operations - TicketManager

Live events are fun.    

Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family.    

Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.    

The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be.    

TicketManager is an official partner of the Philadelphia Eagles, Texas Rangers, Chicago White Sox, LAFC, Minnesota Wild, Ticketmaster and a partner of over 50 professional and college sports teams, franchises, universities and technology providers.    

TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL.    

*This is a fully in office role M-Fri in our Calabasas, CA office*

Desired Skills and Experience: 

• Bachelor’s Degree required 
• 0-2 years of administrative/executive assistance (recruiting coordination experience preferred) 
• A people person who likes working with people! Negotiating, influencing, and dealing effectively with people  
• High personal integrity, ethics, and credibility  
• Proven ability to work with all levels of management and staff, as well as outside clients/vendors/partners 
• Excellent communication and organizational skills with the ability to manage multiple projects simultaneously  
• Self-Motivated, takes ownership, and thrives in an entrepreneurial, autonomous environment 
• A high level of discretion in handling confidential information is required 

Responsibilities: 

• Assist in all Office Management & Talent Coordination tasks with the Business & People Operations Team  
• Office Management Tasks 
  • Support in the day-to-day administration, office management, operational and strategic needs of all TicketManager Offices nationwide while ensuring our award-winning culture
    • Manage front desk volume and requests, including meet, greet and direct all guests, vendors, etc.
    • Be the general point of contact for HQ employees needs (i.e. office supplies)
    • Order supplies and stock numerous kitchens, supply closets items
    • Manage all catering for internal and external needs
    • Handle all shipping and receiving of mail and packages for the office
    • Work with vendors as needed for services and maintenance (i.e. coffee service)
    • Work with our Facilities team as needed based on office need
  • Work closely with the Head of Business & People Operations to assist in all HR and People Operations initiatives
  • Make travel, meeting, and event arrangements 
  • Aide in event planning for TicketManager’s monthly & quarterly outings and meetings
  • Work closely with finance on AP/AR and all mailing needs  
  • Creating spreadsheets, reports, drafting letters and documents, transcribing notes
• Talent Coordination Tasks  
  • Work closely with the Talent Acquisition Lead & be the administrative backbone of all TicketManager recruiting activities 
  • Help manage the Recruiting Applicant Tracking System (Jazz HR)  
  • Responsible for learning the qualifications for each open role & qualify/disqualify candidate applications as they come in 
  • Coordinate interviews - i.e. getting candidates' initial availability, scheduling interviews, gathering and processing interview scorecard feedback, etc.  
  • Help compile weekly/monthly/quarterly recruiting data & reports 

TicketManager Highlights: 

• $22.00 - $25.00 per hour DOE  
• Eligible for Annual Bonus 
• Company stock options  
• Role is In-Office, Monday-Friday  
• 401k & Company Match 
• Health Benefits (Medical, Dental, Vision, Chiropractic Services) 
• Unlimited PTO 
• Monthly Happy Hours & Volunteering 
• Fun Company Perks 
• Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row 
• Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal 
• 4.6 out of 5 Glassdoor rating 
• Used by over 4,000 globally known companies including ~15% of the Fortune 500 

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