Corporate Fraud Operations Manager - WaFd Bank
Boise, ID 83713
About the Job
The Corporate Fraud Operations Manager role reports to the Corporate Fraud Group Manager and is responsible for oversight of the Fraud Alerts, Case Investigations, and SAR filing processes. The Corporate Fraud Operations Manager role will provide managerial oversight for the alert through SAR filing functions and support WaFd in investigating and reporting suspicious activity.
Along with the key functions listed below, this position will be expected to uphold the value that WaFd Bank places on simply being kind when working alongside colleagues and servicing our clients.
- A successful Corporate Fraud Operations Manager:
- Leads by example.
- Ensure compliance with quality control timelines.
- Manage production queues of Alert and Investigation teams.
- Participates, encourages, and supports skill advancement in others through coaching, mentoring, responsive feedback, and accountability.
- Takes responsibility for continuing to seek ways to elevate their own skill development in leadership and business development.
- Ensures compliance with company policies and regulations.
- Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Maintains knowledge of developments in the areas of anti-money laundering including FinCEN and FDIC requirements relating to BSA/AML and the USA Patriot Act
- Ensure compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, and OFAC regulations.
- Oversee the hiring and training of fraud analyst and investigation personnel to ensure an effective team.
- Recommends and supports escalation of unusual or potentially suspicious activity for investigation and possible SAR filing.
- Support the Fraud team with various customer service responsibilities, providing a resource to bank staff/partners through communication with other departments and financial crimes management.
- Communicate with other departments and financial crimes management.
- Provide advisory support to the lines of business on fraud investigation issues and concerns as necessary.
- Manage production queues of Alert and Investigation teams to ensure the timely completion of all alerts, cases and SARs.
- Recommend possible enhancements to the transaction monitoring system (Verafin).
- Ensure compliance with quality control timelines, and assist teams by conducting quality control on an as-needed basis
- Raise identified issues to the Corporate Fraud Group Manager and BSA Officer for collaborative resolution.
- Assist in the development and documentation of related policies and procedures relating to all aspects of Fraud Alerts, Investigations and SAR filings, and ensure consistency is achieved throughout the team.
- Provide ongoing coaching and feedback to team members including Managers, Team Leads, Analysts and Investigators.
- Assist the Corporate Fraud Manager in completing quarterly reporting for the purpose of communicating to the Bank’s Board of Directors.
- Assist the corporate fraud manager with preparation for independent reviews (internal and external).
- Complete and pass all assigned eLearning courses and certifications as required.
- Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
- Avoid all real or perceived conflicts of interest and always maintain company and client privacy and confidentiality.
- Other duties may be assigned.
Education/Skills/Training
- Bachelor of Science or Bachelor of Arts degree.
- Five (5) to seven (7) years of related experience – AML, transaction monitoring, alert clearing, escalation investigations, SAR drafting, and SAR filing. The candidate may also have relevant experience in areas such as risk, operations and audit.
- Relevant industry qualifications in AML (e.g., ACAMS) preferred
- In-depth knowledge of common money laundering methods and trends.
- In-depth knowledge of the laws applicable to money laundering, including the Bank Secrecy Act, the USA PATRIOT Act, US Treasury AML guidelines, OFAC requirements, and Suspicious Activity Reporting requirements.
- Strong analytical, research, and investigative skills.
- Strong knowledge of transaction monitoring systems and applicable rules.
- Effective writing, analytical, and communications skills.
At WaFd Bank you get all of these great benefits!
- Paid time off for vacation, sick days and holidays
- Health insurance
- Stock options
- Bonus programs
- Generous 7% 401(k) employer matching*
- Paid Parental Leave
- Life and AD&D insurance
- Long-term disability
- Tuition Reimbursement
- Employee assistance programs
- Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement:We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
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EEO Policy Statement - WaFd Bank
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