Corporate Gift/Promo Sales Account Manager - Benchmade Knife Company

Our Core Values

ELEVATE EVERYTHING – We each bring a specific set of skills to the table, offering up our expertise and resources to enhance the work of others. We challenge each other to be the best in order to achieve enduring value in the eyes of our customers.

BETTER IS BETTER – There is no finish line; we strive for continuous improvement in everything we do. We obsess over every detail to find ways to improve both our products and our process.

UNAPOLOGETICALLY ACCOUNTABLE – We’re open and honest in how we speak and listen. We celebrate each other’s successes, and collectively rally to solve every challenge. We own it!

COURAGEOUS INNOVATION – There are elegant ideas awaiting discovery in everything we do. We push everyone around us to pursue those ideas openly so we can continue to dominate the category.

COMMUNITY DRIVEN - As a family business, we understand the importance of enriching the communities we call home. As a company, and as individuals, we work to make our expertise available to do the most good for those around us.

Corporate Gift/Promo Sales Account Manager

The Corporate Sales Account Manager will act as a primary point of contact to direct customers and distributors within the Corporate Sales Channel at Benchmade Knife Co. Particular emphasis will be placed on initiating, maintaining and building promo distributor accounts (PPD). Responsibilities to include supporting direct customers and distributors with quotes and sales inquiries, as needed. During peak times support to Corporate Coordinator will be expected with lead follow up, generating quotes and order entry. This position is responsible for cultivating relationships with the corporate gift distributor base, identify and support growth, assist with forecasting, and proactively work towards a “frictionless customer experience” for all accounts.  Communication may occur by phone or email. Some travel may be required to support sales at trade shows or events.

• Owner of Distributor and Client experience
• Manage customer expectation through effective communication
• Revenue accountability to monthly, quarterly and yearly sales goals
• Manage sales funnel from prospect to PO
• Lead generation and prospecting activities
• Align internal resources to maximize customer outreach and successful conversion to BKC
• Proactively reach out to potential corporate clients to introduce our premium knife products and gift offerings
• Develop and maintain strong relationships with key decision-makers, understanding their unique gifting needs
• Provide exceptional customer service, promptly addressing inquiries and resolving any issues
• Collaborate with internal teams to develop innovative improved ordering processes
• Manage the end-to-end sales process, from initial outreach to order fulfillment and post-sale follow-up
• Continuously seek out new opportunities to expand our corporate client base and increase sales
• Attend trade shows and industry events to network and showcase our innovative knife products
• Develop and execute targeted marketing campaigns to attract and onboard new corporate promo distributors
• Provide exceptional training and support to our distribution partners, empowering them to become experts in our product line and sales strategies
• Collaborate closely with our sales and marketing teams to align on promotional initiatives and create engaging sales collateral
• Analyze market trends and competitor activities to identify new opportunities for growth and innovation
• Regularly monitor distributor performance and implement strategies to optimize their success
• Serve as a brand ambassador, fostering strong relationships with both distributors and end-customers