Court Operations Associate - Anoka County - Minnesota Judicial Branch
Anoka, MN
About the Job
Court Operations Associates work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires dedication to providing customers with a professional court experience, an eye for detail, excellent communication, time management, and technological skills to match our high-performance environment. Robust training is provided and knowledge is gained through on-the-job experience.
Example of Duties
What You Will Do
Work includes processing electronically filed and paper filed documents; assisting customers who are appearing in court on all case types; working directly with judges, justice partners, and customers. Court Operations Associates rotate through court calendars and must be flexible as to assignmentment and attentive to detail.
- Independently performs administrative work relating to criminal, juvenile, traffic, probate, jury, conciliation, civil, and/or family, case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems.
- Performs in-court updating including calling cases, taking minutes, processing documents filed and distributed in the courtroom, and recording required data in the electronic case management and other relevant systems in the courtroom.
- Schedules court hearings and works with attorneys and self-represented litigants on finding court dates for an assigned judge, sends applicable notices to parties and processes Orders signed by judge.
- May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment, and recording and monitoring court proceedings.
- Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures.
- Utilizes applicable technology (i.e., operating and information systems and/or programs) and office equipment to perform and complete work assignments.
- Administrative duties as assigned.
Typical Qualifications
What You Will Bring:
- Ability to work well under pressure in a high volume, fast paced work environment with excellent attention to detail and accuracy.
- Ability to work in a team-orientated environment.
- Ability to work in an inclusive, multicultural and multigenerational environment that values diversity.
- Ability to communicate effectively, both orally and in writing.
- Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.
- Ability to multi-task and balance responsibilities.
- Knowledge of customer service practices.
What You Must Have:
Below are the past experiences that will enable success in this role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.
- High school diploma or equivalent.
- One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative or office work. Additional education may substitute for experience.
Nice to Have:
- Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court.
- Knowledge of office and adminsitrative procedures.
- Customer service knowledge and experience.
- Skill in the operation of a personal computer, remote technology, including electronic case management system and related applications and equipment.
- Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch.
- Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes.
- Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
- Ability to understand and follow oral and written instructions.
SUPPLEMENTAL INFORMATION
What You Will Earn: The expected hiring range for external hires for this position is $21.50 to $27.42, based on qualifications, with a full future earning potential of $42,640.00 - $71,572.80 annually. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.
Additional Information:This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
Physical Work Environment: The Assignments Division is located on the 2nd Floor in the Anoka County Courthouse at 2100 3rd Ave. Anoka, MN 55303. Work is performed primarily in an office-setting, a public counter and/or in a courtroom.
The core business hours are Monday-Friday, 8:00am-4:30pm. This position is currently working primarily on-site, with occasional hybrid option available in the future, depending on business needs.