Creative Services Coordinator at The Planet Group

Location: REMOTE
Schedule: 40 hours - 3 days onsite, 2 days remote
Pay: $33 per hour DOE
Benefits: Health, Dental, Vision and more

Our Financial Services client has a HOT need for a Creative Services Coordinator with a minimum of 2+ years of project management experience working for an in-house creative team or agency for a hybrid assignment starting in October 2024. 

Creative Services Coordinator Responsibilities: 

• Assign resources to design, copy, and video projects
• Monitor each designer, copywriter, and video animator/editor’s queue throughout the day to ensure that work is evenly distributed and no one is over-capacity (and at risk of missing deadlines)
  • 12 people total
• Triage daily unplanned and rush project requests
  • If team is at capacity, having conversations with project managers and/or marketing partners to assess business value of request
  • Assess prioritization of all current work for the day and determine what can and cannot be de-prioritized
  • Request deadline extensions as necessary
  • Reassign work as necessary to other associates
• If designer, copywriter, and/or animator are in danger of missing deadlines, have conversations with all business partners to determine prioritization, reassign work to less busy associates, and/or request deadline extensions
• Thoroughly document daily inefficiencies in workflow process (e.g., unplanned work; business partners not adhering to schedules; lack of prioritization; etc.)
• Create weekly or biweekly reports that summarize daily workflow inefficiencies

Creative Services Coordinator Qualifications: 

• Ability to work well within highly collaborative, multidisciplinary teams across various departments.
• Strong written and verbal skills; excellent interpersonal and time-management skills.
• Ability to adapt to inconsistent processes and be willing to make recommendations for process standardization opportunities
• Proficiency in AirTable recommended