Credit and Collections Specialist - Schaedler Yesco Distribution

Schaedler Yesco Distribution, a proudly local, independent, family and employee-owned electrical distributor is now hiring for a Credit and Collections Specialist. Now in our 100th year of business, we pride ourselves on our best-in-class culture, amazing working environment, and customer-focused approach to all we do.

At Schaedler Yesco, we not only offer a great working environment, but we also offer:

• Employee Stock Ownership Plan (ESOP)
• Competitive Salary
• Quarterly bonuses that are not tied to individual metrics or performance.
• A comprehensive benefits package including medical, dental, and vision.
• A generous PTO package.
• 401k plan with 3.5% match

We work Hard, but we go home Happy!!

Summary/ Objective:

This position is responsible for managing all aspects of the company’s accounts receivable. Primary tasks include analysis of customer applications for credit sales, collection of outstanding receivables on a timely basis, reconciling customer deductions, and maintaining accurate accounts receivables records.

Essential Functions:

• Review, investigate, process and approve/decline all new credit applications.
• Periodic review of limits and credit status with data base subscriptions to manage financial risk on existing accounts.
• Set up and manage customer file maintenance records.
• Recommend placing accounts for collection, negotiating payoffs/payment plans and bankruptcy proceedings. Work with collection agencies and attorneys on delinquent accounts in conjunction with Finance Manager.
• Review customer records for service charge processing.
• Research and resolve customer billing issues by communicating with customers and sales in timely and courteous manner.
• Periodic checking of open order status queue for hold orders/direct hold orders to be released.
• Process credit card payments.
• Process online electronic customer website/portal invoicing.
• Review and correct all remittance discrepancies and issues.
• Review and maintain tax records for tax exempt customers.
• Maintain customer records electronically and assist with yearly audit functions.
• Participation in local credit management group.

Competencies:

• Establish solid working relationships with employees and customers
• Check and respond to e-mails, voice mail and Eclipse messages continually throughout the day
• Attend all required internal SYD training and meetings.
• Well-developed oral and written communication skills
• Must be proficient with Microsoft Office Suite (Outlook, Excel, Word, etc.)
• Adhere to and support SYD values, Integrity, Profitability, Accountability, and Teamwork
• Demonstrated strong oral, written, and interpersonal skills

Supervisory Responsibility:

This position has no supervisory responsibilities.

Work Environment:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, postage meters and fax machines.

Mental Demands:

• Ability to manage multiple projects in a fast-paced environment
• High degree of attention to detail
• Meet all deadlines
• Work within a team environment
• Able to follow directions and seek assistance when necessary
• Be willing and capable of learning new software, systems or programs utilized by the company

Physical Demands:

This is a largely sedentary role; however, some filing is required. This would occasionally require the ability to lift files or office supplies up to 20 pounds.

Travel:

Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. A valid drivers’ license is required.

Education and Experience:

• High School Diploma or equivalent required
• Minimum of five years’ experience in an accounts receivable role preferred

Other Duties:

• Back-up for AR Specialist.
• Assist manager or other team members as directed.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.