Credit Manager - Talent Wave Associates, LLC

Job Title: Credit Manager

Summary

The Credit Manager delivers exceptional service through the administration, coordination, and promotion of sales through credit extension. The Credit Manger is responsible for receivable control to minimize financial risk and maximize working capital and profitability and to build long-term customer relationships. Primary role is to strategically direct, manage, protect, and control the Company's portfolio in open accounts receivable assets through the application of credit risk analysis and collection best practices while designing, developing, and implementing optimal procedures, processes, and internal control systems for improving performance to establish and maintain the highest level of customer service.

Responsibilities

• Manage the daily initiatives of the Credit and Collections Team.
• Evaluate credit worthiness for new and existing customers by researching D&B reports, financial statements, and other available credit information.
• Responsible for establishing and documenting policies, procedures, and internal controls regarding Credit and Accounts Receivable processes.
• Identify and implement continuous process improvement opportunities.
• Collect accounts by contacting customers and investigating circumstances of non-payment.
• Maintain a system of daily, weekly, and monthly activity reporting (including aging statistics) to monitor performance and evaluate results.
• Support financial planning by designing and implementing strategies to meet revenue and profit goals.
• Follow-up on customer accounts to improve receivables (DSO) and to review customer orders for release.
• Ensure all entries/transactions are posted for smooth closing during the month and at month-end.
• Responsible for appropriate staff selection, ensuring continuous performance evaluation, and professional development of assigned staff.
• Ability to plan, establish, manage, and modify collection policies, procedures, and standards.
• Management responsibilities include work planning, delegation of assignments, motivation, and mentoring to foster a cooperative and collaborative work environment.
• Work collaboratively with the sales force leadership team while maintaining the integrity of the Company's credit practices.
• Knowledge of state sales tax laws and regulations.
• All other duties as assigned.

Qualifications

• BA/BS Degree in Accounting, Business or Finance or similar discipline with at least 7 to 10 years of related experience is required including a minimum of three (3) years of management experience in a high-volume processing environment.
• Demonstrated ability to lead in the growth of new and established business units.
• Proficient with business technologies including general business tools such as Microsoft Office applications and Excel are required. Knowledge of computerized information systems used in financial and/or accounting applications. Knowledge of software to quantify and illustrate financial reports, comparisons, impacts, and/or projections. Skill in the use of personal computers and related software applications.
• Demonstrated abilities in analytical, strategic, tactical, and creative thinking skills are required. Ability to analyze and solve problems. Ability to analyze and interpret financial data.
• Demonstrated excellent verbal and written communications skills are required. Ability to communicate effectively, both orally and in writing.
• Demonstrated abilities of resourcefulness, thinking with good judgment, initiative, and a strong work ethic are required.
• Abilities to work through multiple tasks simultaneously (multitask), manage time efficiently, and work with minimal supervision are required.
• Demonstrated experience supporting and facilitating teamwork relationships is required.
• Demonstrated experience maintaining good public relations with external and internal contacts is required.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.