Crew Chief - Structures / Paint - Standard Aero

NATURE AND SCOPE:

The Crew Chief is responsible for internal and external sheet metal repairs, modifications, and installations to all aircraft serviced at the facility. The Crew Chief has ultimate responsibility for the quality of maintenance work and turn-time. This position is key in projecting a competent image to our customers.

This position requires the ability to:

• Provide guidance and assistance to Sheet Metal Technicians and Painters in regard to proper mechanical procedures and techniques.
• Know, understand, follow, promote and continuously improve company practices and procedures.
• Use deductive reasoning in technical issues.
• Coordinate multiple activities to accomplish the required maintenance by the promised delivery date.

ACCOUNTABILITY OBJECTIVES:

Supervises a crew of sheet metal technicians and paint shop personnel in the maintenance of a specific group of aircraft and/or engine types to ensure maintenance is accomplished successfully, outdates are met, and customers are satisfied.

Manpower deployment and controlling hours charged to the job are key accountabilities of the position.

Provides coordination with the Director of Operations in scheduling arrivals/departures, preplanning job scopes, and communicating with the customer on the status of work.

Ensures that safe work practices are employed consistently on each aircraft job or throughout the shop.

PRINCIPLE DUTIES:

Supervises a crew of sheet metal technicians in the performance of aircraft structure repairs, modifications.  Also, supervises all personnel in the paint department to include engine and aircraft related painting tasks.  Appraises, rewards, recognizes, and disciplines members of the crew. Assures that technicians are held accountable for the quality of the maintenance work that they perform.

Assigns work to crew members based upon scheduled outdates and the technical expertise of the various employees.

Provides technical guidance to technicians on aircraft maintenance configurations, as well as service bulletins, directives, and enhancements. Must be up-to-date on scope of required maintenance for customers and coordinates efforts to ensure a timely turnaround.

Pre-plans work scopes on aircraft which includes deploying manpower, pre-ordering parts, opening the work order, and customer debriefing as needed.

Monitors hours charged to a job to assure that costs are controlled and outdates met. Reviews employee time cards on a daily basis to verify accuracy of time charged to work orders.

Informs Director of Operations and other Crew Chiefs of problems and work status so that communications with the customers are timely and complete.

Performs final “walk around” to ensure aircraft cleanliness and readiness for departure. Reviews workbook for sign offs and parts issues after departure, but prior to closing in the inspection department.

Assures that crew members are well-trained on assigned aircraft, engines or components and that they are scheduled for periodic technical training in-house or at designated off-site locations. Works cooperatively with other Crew Chiefs or shops to assure cross-training on other aircraft and/or engines.

Performs “hands on” maintenance as required to assure an on-time departure and customer satisfaction.

Coordinates with other departments as needed to assure that customers have a positive experience at the facility.

Actively works to simplify for efficiency, ease of work performance, quality, and turnaround time.

Supports and adheres to safety, environmental, and general housekeeping policies. Is proactive in the area of safety; promotes safe work habits to the crew, monitors the work environment for safety hazards and takes steps to address/remove hazards.

Performs other duties as required by the Department.

MINIMAL REQUIREMENTS:

• Valid FAA Airframe License required.
• Five years sheet metal experience on civilian or military aircraft.
• Technical ability on specific airframes and/or engine models in the areas of heavy maintenance, light maintenance, and service bulletins.
• Ability to diagnose and resolve technical problems.
• Ability to plan, organize, and coordinate multiple activities to achieve quality maintenance within established time frames.
• 2-3 years of supervisory experience in aviation
• Interpersonal skills and verbal ability.
• Must be able to lift up to 50 pounds, walk, bend, stretch, and climb ladders.
• Must be able to wear a respirator.