Custodial Staff / Porter - Midland Theater - Midwest Southwest

AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:

• AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
• AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events
• AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating, and other strategic partnerships
• AEG Real Estate, which develops major sports and entertainment districts worldwide

With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

CUSTODIAL STAFF POSITIONS

• PORTER (CUSTODIAL)

PORTER (CUSTODIAL)

SUMMARY

The Porter will be responsible for the cleanliness and upkeep of all areas of the venue including the main floor, balcony, backstage, bathrooms, bars, etc. The porter is also responsible for basic building upkeep and maintenance including changing lightbulbs, basic light construction tasks, painting, restocking cleaning supplies, and more as needed. 

PRIMARY RESPONSIBILITIES

• Post event cleaning: follow procedures and cleaning routines as scheduled for sweeping/mopping, emptying trash cans, and replacing liners, wiping down surface areas, clean-up spills and fluids, and ensuring general cleanliness and quality standards are met before the next event arrives.
• Perform maintenance as needed including changing lightbulbs, painting, light construction, repair, and more as assigned.
• Restock and reorder supplies as needed, manifest and report large scale repair needs and ensure the general upkeep of the venue from a maintenance perspective.
• Complete all assigned tasks within the guidelines & deadlines set by Supervisors and Managers.
• Inspect assigned work area prior to and during event, looking for safety hazards, facility issues, housekeeping needs, personal injuries, etc.
• Report issues to Supervisor or Manager.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency

• Previous experience preferred, but not required  
• Reliable, punctual, and regular in attendance

• Ability to work in a loud and fast paced environment 
• Ability to de-escalate tense situations   
• Ability to work in varying conditions
• Ability to lift 50 lbs. without assistance
• Excellent interpersonal and communication skills
• Positive attitude with superior customer service skills, and be team oriented 
• Ability to stand, walk, and climb stairs for long periods of time
• Strong intrapersonal skills with an outgoing, friendly personality 
• Strong listening and verbal communication skills
• Availability to work various hours: nights, weekends, and holidays as required.

• Employee must use precautions and follow safety guidelines

SALARY RANGE (Depending on Position/Venue/Location/Experience)

• Competitive Wages: Details made available via an interview

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents. 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.