Customer Account Professional - Got Bugs? Termite and Pest Solutions

Are you ready to join a dynamic team that values continuous growth and learning? As a Customer Account Specialist at Got Bugs?, you'll have the opportunity to work onsite in Alpharetta, assisting our valued clients with their pest solutions and lawn care needs. Imagine being part of a team that thrives on problem-solving and innovation, where your determination and love for learning will be highly valued. Your role will involve utilizing your computer skills and excellent communication skills to deliver top-notch customer service. The exciting part?

You'll be at the forefront of providing solutions and building connections with our customers every day. This role offers a competitive pay of $17-18 per hour. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Join us in creating a pest-free environment for our community!

WHAT IT'S LIKE TO BE A CUSTOMER ACCOUNT SPECIALIST?

As a Customer Account Specialist at Got Bugs?, you'll dive headfirst into a role where no two days are the same. Your journey will involve direct interactions with clients, whether it's answering phone calls, responding to emails, or managing service requests online. Utilizing our cutting-edge customer management software, you'll efficiently organize accounts and schedule technicians, ensuring seamless daily operations.

Get ready to be the hero our customers need, all while enjoying a fast-paced and thrilling work environment at our Alpharetta location.

ARE YOU THE CUSTOMER ACCOUNT SPECIALIST WE'RE LOOKING FOR?

To excel in the role of Customer Account Specialist at Got Bugs?, you must possess a diverse skill set that sets you up for success. Your ability to manage high call volumes with ease, thanks to 2-4 years of experience, will be put to the test daily. Exceptional communication skills are a must, as you'll be the voice of our company in interactions with clients. With a minimum of 2 years of experience in an office setting, your strong computer proficiency will shine as you navigate our systems effortlessly. A desire to listen and connect with customers is key, as well as the ability to problem solve and take on new challenges independently.

Those with experience in home services will have a leg up, and a customer-oriented mindset, coupled with excellent time management and a friendly, positive attitude, will make you a perfect fit for our dynamic team in Alpharetta.

ARE YOU READY FOR AN EXCITING OPPORTUNITY?

So, what do you think? If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!