Customer Care Specialist - In Office - Vancouver, WA at TEKsystems

Customer Care Specialist needed for high end baby retail products supplier - Vancouver, WA.

THIS IS AN IN OFFICE ROLE!

Pay: $18-21/hr

Type: 1-year Contract. Can be extended or have the opportunity to go direct depending on business needs.

Schedule: Mon-Fri 5am-1:30 or 7:30am-4pm

Expected Start: 10/21

Job Description:

Answer customer calls, emails and chats regarding product support, availability and warrantee claims

Assist customers from start to finish, often times requiring multiple touch points

Log call data into computer system

Track logistics of packages and administrative work

Skills:

Customer service, Customer support, Call center

Additional Skills & Qualifications:

1+ year of customer service experience over the phone in a call center (3+ years preferred)

Accurate typing and spelling required

6+ months working in retail or supporting a product is preferred (any knowledge about baby products is helpful)

Typing 40+WPM

Experience Level:

Entry Level

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)  

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.