Customer Sales & Service Representative - Richard Trujillo Insurance Agency Farmers

Dont wait, take the next step in your career today. RICHARD TRUJILLO INSURANCE AGENCY INC Farmers Insurance in La Habra, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $21.00 - $24.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Document each customer contact in eAgent.

Take premium payments from customers.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Provide exceptional customer service and support.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Great Organizational Skills

Great Customer Service Skills.

A Property & Casualty insurance license is not required but a plus

Bilingual, fluent in both English and Spanish is extremely beneficial.