Customer Service Coordinator Lead - Lovelace Medical Center
Albuquerque, NM 87102
About the Job
Overview:
Join our team as aday shift, full-time, Customer Service Coordinator Lead in Albuquerque, NM.
Fulfilling your purpose begins here:
People First, Always. Here’s how we take care of our people:
- Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more.
Your team is bigger than your department:
- Lovelace Medical Center is an acute care hospital, with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services.
- We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
- Leads and oversees the daily duties of assigned staff within a designated department.
- Provides guidance and training to assigned staff responsible for admitting, registering, scheduling and verifying patient insurance policies.
- Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
- Adheres to policies, procedures and regulations to ensure compliance and patient safety.
- review and work registration and billing work queues
- Provide training and guidance to staff
- Responsible for registering and scheduling patients.
- Handle customer account transactions and oversees cashiering operations.
Job Requirements:
- High School Diploma or GED equivalent
- Two (2) years of directly related experience
- Medical Terminology
Preferred Job Requirements:
- Associate’s Degree in related field of study
- Medical Office Experience
Source : Lovelace Medical Center