Customer Service Manager - Performance Food Group
Memphis, TN
About the Job
The Customer Service Manager position will perform the following duties:
- Manages a staff of Customer Service Representatives in a positive, professional manner
- Designs the organization for optimal customer service and promote excellence by providing superior service to each customer
- Develops and implemenst customer service strategies to attain budgeted sales dollars
- Prepares budget and controls expenses
- Determines service requirements and standards
- Resolve escalated problems as needed
- Ensure accurate and prompt order and credit processing
Source : Performance Food Group