Customer Service Manager - Sales from Quadrant Inc
Sterling, VA
About the Job
Job ID: 24-03941
Customer Service Manager - Sales
Herndon, VA
Pay From: $43 per hour
MUST:
Experienced Customer Service Manager - Sales
5 plus years of customer service
3 years of a sales manager's role or project management experience
Strong communication skills
Strong conflict resolution skills
Experience in sales and negotioation
DUTIES:
Ensuring customer satisfaction with the service
Manage customer interactions, questions and complaints across all channels
Retain and build long term relationships
Identify and analyze customer needs and expectations
Work with sales agents in order to improve the customers experience
Monitor business competitors
Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .
Customer Service Manager - Sales
Herndon, VA
Pay From: $43 per hour
MUST:
Experienced Customer Service Manager - Sales
5 plus years of customer service
3 years of a sales manager's role or project management experience
Strong communication skills
Strong conflict resolution skills
Experience in sales and negotioation
DUTIES:
Ensuring customer satisfaction with the service
Manage customer interactions, questions and complaints across all channels
Retain and build long term relationships
Identify and analyze customer needs and expectations
Work with sales agents in order to improve the customers experience
Monitor business competitors
