Customer Service/Office Staff Assistant - Wayside Garage
Seaside, CA 93955
About the Job
Applicants MUST have customer service/sales experience.
Come Join our Awesome Team!
- Monday - Friday work week (because who wants to work weekends anyway?)
- Paid vacations & holidays.
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- Paid training multiple times a year.
- State-of-the-art equipment, & software in a clean facility.
- Competitive salary with opportunity for growth.
- Must have excellent computer skills.
- Pour out exceptional customer service both in person and on the phone.
- Be proficient in workflow coordination.
- Order parts and inventory.
- Possess technical automotive knowledge or the ability to be a fast learner!
- Prepare estimates and sell services while educating customers about their vehicles.
- Be able to meet Key Performance Indicator goals.
- Communicate customer’s needs to your technicians.
- Be an organizational mastermind.
- Have a love for what you do.
About Wayside Garage:
Top-Quality Service Since 1946!The ASE Master Techs at Wayside Garage offer the comfort and assurance you deserve with auto repairs. Our professional and courteous staff will welcome you and walk you through the vehicle repair process. When you come to our shop, we’ll spend a significant amount of time getting to know your vehicle’s needs. We’re serving people, not just servicing cars. It matters to us what you think about your Wayside service experience. After all, this is a customer-first, customer-always-right type of facility. We aim to meet and exceed all your expectations. Our dedicated customers come back to us because they know we leave their vehicles in the best possible condition. Nobody wants unexpected repair costs, but you really don’t want an unexpected breakdown. We never want you to be caught by surprise. That’s why a consistent service plan at Wayside Garage is so valuable. We make sure you’re aware of every service appointment because it’s part of your approved plan. The other guys will hustle unnecessary repair costs out of your pocket, but Wayside Garage values its customers far too much for that. A careful and correct diagnosis of your vehicle is always what you’ll get. We’re happy only when you’re happy.Community involvement is important to Wayside Garage. We’ve been at work since 1946, and our customers are like family. We’ve seen each other grow up, get married and have children and grandchildren through the generations. All along, we’ve established a reputation for top-quality auto repairs and maintenance to go with our excellent customer service. We love and appreciate our customers most, as they make doing what we love so worthwhile. Bringing a smile to your face and seeing the relief in your eyes after a complete and affordable repair service is the best part of our day. There are a variety of popular driving destinations in this area, so get ready for the weekend with a quick stop at Wayside Garage, in our beautiful locale near bike and walking paths. Make sure your vehicle is always ready for a trip to the beach! We also volunteer our time at youth organizations like Pop Warner Cheerleaders, Carmel Academy of Performing Arts, and Dance Kids of Monterey County.