Customer Service Rep I / Chatsworth #1474 - Health Advocates

Looking for a Career Opportunity where you can really make a difference?

Health Advocates is seeking Customer Service Reps for our main office in Chatsworth, CA .

WE OFFER PAID TRAINING!

Job Summary

This position helps qualify patients/claimants for governmental benefits (Medi-Cal, VOC, SSI/SSDI,TPL, etc.) within established guidelines. Responsibilities include telephone screening, completing applications, follow-up with patients/claimants and county workers for successful completion of cases, submitting applications to appropriate offices, updating information in the computer database, and performing miscellaneous related duties as needed.

Qualifications

• High School diploma or GED equivalent required
• 1-2 years of customer service experience; healthcare environment, or any combo of experience, education or training
• A desire to help others
• Bilingual in Vietnamese, Mandarin, Cantonese, or Spanish is a plus
• Basic office skills and computer literacy required
• Excellent communication skills, both verbal and written
• Excellent organizational skills
• Ability to adapt and manage change in a fast-paced environment
• Must be able to type 30 wpm