Customer Service Representative - Automation Personnel Services
Alpharetta, GA 30004
About the Job
Customer Service Representative
Automation Personnel Services is looking for a Customer Service Representative for a printing company in Alpharetta, GA. In this role, you'll be at the forefront of customer engagement, answering phones, delivering top-notch support, and tackling a variety of tasks. If you're ready to make a difference and thrive in a fast-paced environment call center environment, this opportunity is for you!
Automation Personnel Services is looking for a Customer Service Representative for a printing company in Alpharetta, GA. In this role, you'll be at the forefront of customer engagement, answering phones, delivering top-notch support, and tackling a variety of tasks. If you're ready to make a difference and thrive in a fast-paced environment call center environment, this opportunity is for you!
Pay Rate
$18.00 an hour
$18.00 an hour
Schedule and Hours
Monday through Friday, 8:00 am to 5:00 pm.
*This is not a remote position*
Customer Service Representative Duties and Responsibilities
- Assist customers promptly in a friendly and professional manner with placing orders including price quoting, tracking shipments, expediting orders, checking order status, and answering technical questions with placing orders.
- Handle and resolve customer complaints, order replacement products, handle commercial invoices and export documents for foreign companies.
- Send and process customer proofs of printing designs and call customers regarding received orders and artwork issues.
- Perform data entry as needed for order entry, releasing inventory items for orders, preparing necessary documents for resale partners and new leads.
- Other related job duties as assigned by management.
Customer Service Representative Qualifications and Requirements
- High School Diploma or GED equivalent.
- Previous customer experience in a call center environment with strong computer skills required.
- Strong data entry skills.
- Ability to multi-task.
- Understand and practice safety policies and procedures.
- Drug-screening and background checks are required.
Job Type
Full Time, Temp to Hire
Full Time, Temp to Hire
Benefits
• Weekly Pay
• Weekly Pay
• 401(k) retirement plan
• Medical, dental, vision, short-term disability and life insurance
• 5 paid Vacation Days after 1 year of continuous service (paid as a service bonus)
• 6 paid Holidays after 1500 continuous hours of service within a calendar year
Apply Now!
Click Apply Now, or email your resume to apskennesaw@apstemps.com
About Automation Personnel Services
Automation Personnel Services is an award-winning staffing agency with more than 30 years of experience in manufacturing and light-industrial staffing. Automation Personnel Services is the winner of the ClearlyRated® Best of Staffing Talent Award from 2019-2024, and the ClearlyRated® Best of Staffing Client Award from 2016-2024. Automation Personnel Services is also the recipient of the Safety Standard of Excellence Award by the American Staffing Association and was named one of the Best Staffing Companies to Work For 2022 by CIO Views Magazine.
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Equal Opportunity Employer
APSKennesaw
APSKennesaw
Source : Automation Personnel Services