Customer Service Representative (Bilingual/Spanish) - Primary Location

The J.R. Orenstein Agency is seeking a motivated Customer Service Representative to join one of the top-performing State Farm agencies in the country! You will be responsible for generating results by helping customers with their property and casualty insurance needs inside & outside our book of business. Through helping customers, you will also be responsible for assessing cross-selling opportunities in order to decrease exposures and provide better protection.

We are looking for empathetic, self-driven individuals who are ''A'' players and want to make a great living! Our work environment is fast-paced, upbeat, and results-driven. Experience in the industry is not necessary but experience with a CRM and over the phone sales is crucial. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!

Salary Range: $65000.00 - $80000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Life Insurance

Evenings Off

Retirement Plan

Health Insurance

Responsibilities

Achieve sales goals and measurables by identifying sales opportunities inside & outside the book of business.

Work new business leads for auto/home insurance.

Ensures that the J.R. Orenstein Agency review process is used on customer calls.

Perform policy reviews with current customers.

Active outreach to current customers as well as past customers and people that have been quoted in the past.

Provide service to current customers.

Manage pipeline through company-provided systems and follow up accordingly.

Demonstrate competency and knowledge of new products & rules for our industry.

Engage in sales & service client/customer conversations as taught in training.

• Bilingual (English/Spanish)
• Sales Experience
• Goal Oriented & Self Motivated
• Genuinely Enjoy Helping People

The J.R. Orenstein's core values are having a positive mindset, being customer-focused, coachable, self-driven, and a team player. We lead with these core values every day which allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clients and each other.