Customer Service Representative - TEKsystems

Description:

• Processing customer requests, communicating and resolving issues.

• Responsible for order entry and updating accounts.

• Works with other departments to ensure positive customer experience.

• Reviews data with Transportation team.

• Tracks and communicates any changes or potential service issues to the customer.

• Works with various teams ensure customers needs are met.

• Ensure that all proper policies and practices are followed.

Skills & Qualifications:

1-3 years of customer service experience

Logistics experience

Microsoft office

ERP

Time Management

Email communication

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.