Customer Service Representative - Primary Location

Build Your Insurance Career With Us!

DG Insurance Agency is excited for the opportunity to meet you! We are changing the landscape of how insurance is seen, and want you to be our new Full Time Customer Service Representative. Located in Cincinnati, we have over 20 years of insurance experience, which helps us provide customers with the education and confidence to cover all their insurance needs. Your enthusiasm for meeting new people and building relationships, along with desire to take on an educational, advisory role to clients will make you a fantastic addition to our team. We want to see you succeed while maintaining your work/life balance, which is why we have ongoing training, Property & Casualty Licensing assistance, a fun and encouraging team, bonuses and commission opportunities, and more! We can't wait to have you on the team, apply today!

Salary Range: $14.00 - $22.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Responsibilities

• Shop renewals, update policies, and cross sell.
• Issue insurance documentation, assist with payments, and update client information.
• Educate and advise clients.
• Answer questions, problem solve, and follow up.

• Property & Casualty License required, licensing assistance provided.
• Professional communication skills.
• Detail oriented with the ability to prioritize and multitask.
• Basic computer and technical proficiency.
• A team player with a positive, professional attitude.