Customer Service Representative - JT Services

JT Services is looking for a Customer Service Representative to help with the organization and running of the daily admin assistant operations of the company. The ideal candidate will be a hard-working professional, able to undertake a variety of office support tasks and work diligently under pressure.

The ideal candidate should be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results. Must have a valid Driver's license and dependable transportation.

Responsibilities:

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records, ensuring accuracy and validity of information
• Schedule and plan meetings and appointments
• Monitor level of supplies and handle shortages
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues
• Perform receptionist duties when needed

Preferred Skills:

• Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
• Knowledge of “back-office” computer systems
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Knowledge of QuickBooks and excel

Why Join Our Team?

We work year round, and offer excellent compensation and benefits including traditional benefits, as well as:

• Paid Time Off, including paid birthday and holiday pay
• Flexible family scheduling
• Continuing education and opportunities for growth
• Company provided uniforms, including an annual boot allowance
• Company provided take-home vehicle
• Costco Membership
• Company phone
• Chiropractic care (4 annual visits)

About JT Services:

JT Services has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Learn more about us and our services on our website.

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