Customer Service Representative from Collabera

About the Role:

• We are seeking a competent individual to join our team as a CR1 Dispatcher.


• The primary responsibilities of this role include answering phones for both public and internal customers, documenting and dispatching work requests

Responsibilities:

• Answering phones for public and internal customers


• Documenting and dispatching work requests


• Monitoring environmental alarms


• Assisting with workflow and assignments for patient transporters 


• Participating in special projects to support the department


• Providing feedback to leadership on process improvements and efficiencies

Education Qualification:

• High School Diploma/GED Equivalent

Required Skills:

• Ability to handle difficult situations and provide conflict resolution


• Excellent customer service skillsExperience in an administrative support role and/or customer service preferred


• Healthcare, call center, or dispatch service experience preferred


• Please note that the information provided in this job description outlines the essential functions of the role.


• Management reserves the right to assign or reassign duties and responsibilities as needed.