Customer Service Representative - QCC

At our company, we pride ourselves on fostering a welcoming environment where our team members thrive. Our Customer Service Representatives play a crucial role in delivering exceptional service levels, and this role offers far more than just a job—it's an opportunity for personal and professional growth.

We seek passionate, driven individuals who are eager to embrace a dynamic work environment and make a real impact. If you have experience in hospitality, hotels, or restaurants, we encourage you to apply!

Are You:

• Passionate about entrepreneurship and driven to achieve your goals?
• Unstoppable in your pursuit of success and eager to learn new techniques?
• Relatable to diverse groups of individuals and looking for growth opportunities?
• Ready to get your hands dirty and dive into a hands-on role?

Responsibilities:

• Manage customer complaints efficiently and resolve issues in a timely manner.
• Acknowledge, empathize, and resolve customer inquiries, maintaining professional relationships.
• Provide product and service information to assist customers in person.
• Utilize sales techniques to enhance the customer experience, up-sell, and exceed sales goals.
• Exercise flexibility, initiative, good judgment, critical thinking, and discretion.
• Keep office and conference room areas clean, sanitized, and maintained.
• Display a positive composure and enthusiastic tone while assisting customers.

What We Look For:

• Experience in hospitality, restaurant, or service industries.
• Eagerness to achieve personal success and a positive attitude towards new challenges.
• Creativity and the ability to think outside the box.
• Strong people skills to make others feel comfortable and build meaningful relationships.
• Team-oriented with the ability to excel independently as well.

What We Offer:

• A positive and supportive work environment.
• Opportunities for personal and professional growth.
• A chance to gain valuable life experience and achieve remarkable service levels.

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