Customer Service Representative - Burnett Specialists

Distribution center is looking for Customer Service Representatives.
 


Duties and Responsibilities of the Customer Service Representative:

• Plan, direct, and coordinate the storage and distribution of products for Automotive OEM, PIA accounts.
• Ensures exact delivery and excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
• First point of customer contact for general inquiries such as inventory, scheduling, shipping, calendar schedules, shortages, promise dates, etc.
• Build and maintain a good business relationship with clients by providing prompt and accurate service so as to promote customer loyalty & satisfaction.
• Responds to and provides solutions for customer’s complaints through the creation of 8D, STR or customer specific corrective action reports.
• Responsible for the data integrity of reports being submitted and data being entered within the Customer specific programs.

Minimum Position Requirements for the Customer Service Representative:

• Work Experience: 1-3 years professional work experience (in a related field) preferred.
• Education: High School Diploma or GED.
• Bi-lingual English and Spanish required. 
• Proficient Microsoft Applications (Excel, Access, Email)

Work schedule: 7am-4pm  (Monday- Friday) 
 

 
$16/hr.
 



Position is long term could become full time with the company.


Benefits:
As a Burnett Specialists staffing employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plans, Credit Union Memberships. Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses.