Customer Service Representative - Robert Half

Description e are currently seeking a dedicated and engaged individual to join our team as a Customer Service Representative at our Federal Way, Washington location. Our ideal candidate is an excellent communicator who can provide premier customer service experience. Responsibilities: + Responding promptly to customer inquiries via phone, email, and in-person + Processing orders, forms, applications, and requests + Resolving customer complaints + Communicating with customers through various channels + Acknowledging and resolving customer concerns + Knowing our products inside and out so that you can answer questions Requirements Required Skills & Qualifications: + High school diploma, General Education Degree or equivalent + Ability to work well in a team + Ability to stay calm when customers may be stressed or upset + Excellent verbal and written communication skills + Competency in Microsoft Office suite (especially Excel and Word) + Flexibility to work in a shift-based environment + A minimum of 2 years of experience in a customer support role Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .