Customer Service Representative at Express Employment Professionals - West Chester

Customer Service Representatives - $20.00 - $24.00/ hour (DOE)

Are you an excellent problem-solver? Do you have great phone skills?  Our clients are looking for energetic Customer Support Representatives to provide expert level support to their customers. This position is responsible for processing, entering, and verifying work orders and ensuring accurate documentation, signed contracts, and billing information.

Customer Service Representatives Responsibilities:

• Handle, screen, and direct customer inquiries with a high level of customer service while maintaining adequate documentation of contact in the event follow up is required. 
• Manage and direct incoming voicemails and online requests.
• Act as a main point of contact with open & professional communication.
• Screen, input, and process new customer leads through the CRM system for future appointments.

What we look for in a Customer Service Representatives:

• College degree or 2-4+ years of experience in an office or customer service environment
• Customer service driven with strong listening and problem-solving skills 
• High attention to detail and accuracy

 Apply online or at our office:

Express Employment Professionals can help you find the job that is a good fit for your needs and abilities, and you’ll never pay a fee for our services and support. Take the first step towards your success.  Apply online with Express today!  You can also EMAIL your resume – be sure to include job title in the subject line.  

Our Location:
215 Lancaster Ave
Malvern, PA 19355

If you are not ready to apply, join our talent network: 

About us:

Express Employment Professionals works with job seekers to help them find the right job for their skills and experience. We have a variety of jobs available, and there are full-time, part-time, and temporary positions available. As one of the leading staffing companies in North America, PA, and Malvern, we’re ready to help you take the next step in your career.  

Express Employment Professionals is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and to hire and promote individuals solely based on their qualifications for the job.

In compliance with applicable federal, PA and local law, employment decisions are based on business needs, job requirements, and an individual’s qualifications regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status. We do not tolerate discrimination or harassment based on any of these characteristics and expect that our employees and associates will cooperate in maintaining an atmosphere free of discrimination and harassment.