Customer Service Representative IV - Sunrise Systems Inc
Alpharetta, GA 30004
About the Job
Job Title: Customer Service Representative IV
Job Id: 24-04807
Location: Alpharetta, GA
Duration: 06 Months Contract[W2]
Position Type: Hourly Contract Position (W2 only)
6 Months Onsite
Required:
• Education: Bachelor’s degree or actively pursuing a degree
Applications:
Qualified candidates please send your word format updated resume at the earliest to Pavan: Pavan.p@sunrisesys.com [732-272-0382] OR Sangeeth: Sangeeth.k@sunrisesys.com [732-272-0281]
Thank You.
Sunrise Systems Inc.,
Job Id: 24-04807
Location: Alpharetta, GA
Duration: 06 Months Contract[W2]
Position Type: Hourly Contract Position (W2 only)
6 Months Onsite
Required:
- Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job or experience obtain by other opportunities.
- 5+ Years of Relevant Work Experience
- 3-5 Years of Experience in Call Centers
• Education: Bachelor’s degree or actively pursuing a degree
Applications:
- Basic Microsoft Suite Competency (Outlook, Word, Power Point)
- Previous SAP experience or other Order Management Systems a plus but not necessary
- Salesforce.com knowledge a plus but not necessary
- Provides first-line support for internal and external customers via phone, fax, and e-mail, including order fulfillment, product technical questions, supply chain related issues, clarifying information, researching and providing prompt and optimal solutions.
- Serve as primary escalation point regarding Order Management issues to field Sales teams.
- Accurately enter data into corresponding fields within various software programs (SAP/ERP and Salesforce.com).
- The position is a part of the Domestic Service Center who processes orders for a wide variety of Client customers.
- Their primary responsibilities include answering inbound calls resulting in Order Entry, Order Management and serving as the first tier of support for product and technical questions.
Qualified candidates please send your word format updated resume at the earliest to Pavan: Pavan.p@sunrisesys.com [732-272-0382] OR Sangeeth: Sangeeth.k@sunrisesys.com [732-272-0281]
Thank You.
Sunrise Systems Inc.,
Source : Sunrise Systems Inc